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We’re here for you during this challenging time. As your business evolves and you get back to work, Cox Business has the people, network and communication solutions to support you and help your business thrive, keeping you connected to what matters most. Utilize our digital self-service tools to manage your Cox Business account online.

Cox Business Email is undergoing maintenance from 1:00 AM to 7:00 AM on Thursday, 10/22. Customers may experience intermittent email interruptions during this period. If you experience issues once maintenance is complete, please contact us.

Contact Cox Business

How can we help?

We’re always happy and ready to help in any way you need. Contact us by phone, chat or text to discuss your business needs and learn more about our services.

Quick self-help tools

Let's get in touch

We’re always happy and ready to help in any way you need. Here are a few ways to get support for your Cox Business account and services.

Live Chat

Live Chat

Quickly chat with Oliver or a live agent to discuss sales, billing or account information and get technical support.


Tech and Billing Support:
24 hours a day, 7 days a week


Sales Support:
Mon – Fri, 8am - 8pm ET
Sat, 11am - 3pm ET

Call Sales

Call Sales

Check in on a pending order, upgrade your service or get more details about a new service.


Mon - Fri, 8am - 6pm ET
Sat, 11am - 3pm ET




Or Request a Free Consultation

Call Support

Call Support

Get help with checking your balance, making a payment and getting tech support for your services.


Tech Support:
24 hours a day, 7 days a week


Billing Support:
Mon - Fri, 8am - 5pm ET



SMS Text Support

SMS Text Support

Use text for fast answers to all your service and support needs.


Tech and Billing Support:

24 hours a day, 7 days a week


We're here to assist you.

Instantly search across thousands of videos, quick help guides and solutions:

Cox Business MyAccount App

With the Cox Business MyAccount app, you can manage your account any time, right from your mobile device.


With Cox Business MyAccount you can:

  • Check your balance, see your statement details, and pay your bill.
  • View a list of your subscribed services.
  • Reset your Internet, voice, and TV equipment.
  • Chat with us about any concerns 24/7.

Payment Mailing Addresses

Payment Address

Dept 781114 PO Box 78000
Detroit, MI 48278-1114

General Mailing Address

1310 Belman Road
Fredericksburg , VA 22401