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Contact Cox Business

We're here to help. How do you want to connect?

Whether your question is big or small, we’re always ready to help. Contact us by phone, chat, or text to discuss your business needs and learn more about our services.

Cox Business Email is undergoing maintenance from 1:00 AM to 7:00 AM on Thursday, 10/22. Customers may experience intermittent email interruptions during this period. If you experience issues once maintenance is complete, please contact us.

We’re here for you during this challenging time. As your business evolves and you get back to work, Cox Business has the people, network and communication solutions to support you and help your business thrive, keeping you connected to what matters most. Utilize our digital self-service tools to manage your Cox Business account online.

Live Chat

Live Chat

Chat with an agent for sales, billing, account, or technical support questions.


Support: 24 hours a day, 7 days a week

Sales: Mon – Fri, 8am - 11pm ET
Sat, 11am - 4pm ET
Sun, 11am - 4pm ET

Call Sales

Call Sales

Call us to order new service, ask questions about a pending order, or upgrade your service.


Mon - Fri, 8am - 11pm ET
Sat, 10am - 7pm ET
Sun, 11am - 4pm ET




Or Request a Free Consultation

Call Support

Call Support

Call us to check your balance, make a payment, get technical support for your Cox Business services, and more.


Technical: 24 hours a day, 7 days a week

Billing: Mon - Fri, 8am - 5pm ET



SMS Text Support

SMS Text Support

Text us for fast answers to all your service and support needs.


24 hours a day, 7 days a week



Manage Your Cox Business Account Online

We've made it easier to access your business account online. MyAccount lets you manage your account, pay bills, update settings, and even troubleshoot issues in one convenient place.

Troubleshoot Service Issues

Easily restart your devices with the click of a button and perform other management tasks from the Equipment section in MyAccount.

Billing Tools

Conveniently pay your bill, view statements, change payment methods, and more.

Upgrade Online

Upgrade your services online, and we'll take care of the rest.

On-demand Support

Get help for all of your business services with the Support Portal.

Cox Business MyAccount App

With the Cox Business MyAccount app, you can manage your account any time, right from your mobile device.


With Cox Business MyAccount you can:

  • Check your balance, see your statement details, and pay your bill.
  • View a list of your subscribed services.
  • Reset your Internet, voice, and TV equipment.
  • Chat with us about any concerns 24/7.

Mailing Addresses

Payment Address

Dept 781114 PO Box 78000
Detroit, MI 48278-1114

General Mailing Address

1310 Belman Road
Fredericksburg , VA 22401