Contact Cox Business
We're here to help. How do you want to connect?
Whether your question is big or small, we’re always ready to help. Contact us by phone, chat, or text to discuss your business needs and learn more about our services.
Chat with an agent for sales, billing, account, or technical support questions.
Support: 24 hours a day, 7 days a week
Sales: Mon – Fri, 8am - 9pm ET
Call us to check your balance, make a payment, get technical support for your Cox Business services, and more.
Technical: 24 hours a day, 7 days a week
Billing: Mon - Fri, 8am - 5pm ET
SMS Text Support
Text us for fast answers to all your service and support needs.
24 hours a day, 7 days a week
Manage Your Cox Business Account Online
We've made it easier to access your business account online. MyAccount lets you manage your account, pay bills, update settings, and even troubleshoot issues in one convenient place.
Troubleshoot Service Issues
Easily restart your devices with the click of a button and perform other management tasks from the Equipment section in MyAccount.
Conveniently pay your bill, view statements, change payment methods, and more.
Upgrade your services online, and we'll take care of the rest.
Get help for all of your business services with the Support Portal.
Cox Business MyAccount App
With the Cox Business MyAccount app, you can manage your account any time, right from your mobile device.
With Cox Business MyAccount you can:
Dept 781114 PO Box 78000
Detroit, MI 48278-1114
General Mailing Address
1310 Belman Road
Fredericksburg , VA 22401