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Business Phone Features

Enhance customer experiences while managing your call volume with Cox Business Phone Service. Combining high-quality voice service with robust features helps your business become more flexible and responsive.

Standard Phone Features

Every Cox Business Phone plan is designed for performance with these standard features.

Caller ID

Know who's calling before you answer, and block calls, too.

Call Waiting

Catch important calls, even when you're on another call.

Last Number Redial

Connect quickly to recent incoming or outgoing calls.

Call Notify

Stay on top of your calls with email notifications for missed calls or new voicemails.

Call Forwarding

Forward calls when you're busy or unavailable.

Three-way Calling

Merge calls easily between three parties.

Call Holding

Place calls on hold while you make another call.

Speed Dialing

Access frequently-used or hard-to-remember numbers with a single digit.

Call Return

Dial your last incoming call, whether or not you were able to answer it.

Call Transfer

Conveniently transfer calls after a certain number of rings.

Works With UC Apps

Get the power of your office phone on your mobile device with this available add-on.

And More

Each plan comes with a set of additional features designed to meet your business needs. See additional features per plan below.

Additional Business Phone Features By Plan

Our phone plans are designed with flexible features to meet your needs.

Business Phone Pricing And Plans

Our phone plans have enhanced features to help you manage your call volume and provide customers with a better experience. Choose the best plan to fit your needs.

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Up to 40+ Business Features

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Works With Existing Phones

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24/7 Customer Support

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Call us to order new service, ask questions about a pending order, or get additional information about our products and services.

Mon - Fri, 8am - 11pm ET
Sat, 10am - 7pm ET
Sun, 11am - 4pm ET


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Sales: Mon – Fri, 8am - 9pm ET

Get Business Phone Service

Let's build the best plan for your business.

Within the next business day we'll reach out to:

  • Learn about your business needs and challenges.
  • Provide a comprehensive plan on how we can help your business.
  • Share our contact information, giving you time to research other options.

*Pricing reflects popular term agreement option. Actual price may vary based on term, volume and other factors. Minimum term service agreement required. Early termination fee may apply. 

Minimum-term service agreement required. Telephone Modem equipment may be required. Telephone Modem requires electrical power and runs on backup battery power if electricity is interrupted. Telephone service, including e911 service, not available during extended power outages, or if modem is moved or inoperable. For long distance service, Cox must be selected as both primary interexchange carrier and local interexchange carrier. Nationwide long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands and American Samoa. Early termination of service agreement may result in re-rate of long distance minutes. See service agreement for details. Other restrictions apply. Telephone services provided by affiliate of Cox Communications, Inc. View all Legal and Regulatory information (https://www.cox.com/business/phone/e911-regulatory.html).