IP Centrex is a feature-rich, cloud-hosted office phone system delivered over a network that is proactively monitored by Cox Business. With little to no up-front investment, we provide all the phones and oversee the installation – saving both IT resources and equipment costs.
Businesses of all sizes choose our IP Centrex system because of the flexibility and reliability it provides, with features including:
Scalable lines. Easily increase lines and seats as your business grows.
Flexible hardware adjustments. Simple addition or removal of hardware after installation, as needed.
Employee training. Our customer education specialists provide all necessary system training.
Disaster recovery. Ensure your system remains operational, even during temporary business disruptions, natural disasters or other unexpected events.
From consultation to implementation, Cox Business IP Centrex is an all-inclusive hosted voice system. We work with you to design the plan that fits the way your business operates. We install equipment and train your employees. We proactively manage the technology, network and phone equipment provided with IP Centrex, including regular system and software updates. And as your business grows, we make it easy to expand capabilities. Let us take care of your phone system, so you can take care of your business.
Having the right tools is crucial to a productive workday. With a hosted voice solution from Cox Business, your employees can be more productive, with features including:
Auto Attendant. Automatically answers incoming calls and provides callers with options for reaching someone.
Find Me Follow Me. Enables your employees to manage how incoming calls reach them on their home or mobile phones.
Business Continuity. Automatically reroutes calls in the event of emergencies and unforeseen service interruptions at your business location.
Push to Talk. Get the information you need without leaving your desk. Push to Talk sets up intercom service between employees.
MyAccount Online Access. Manage company-wide calling features online anytime, and provide employees with online access to their own calling features.
Our IP Centrex system is cloud-based, letting you bring many "in-office" features with you when you're away from your desk. Stay connected and close deals, even when you're on the go.
Remote Office. Work from anywhere with the appearance that you're in the office. Remote Office displays your office phone number to those you call, regardless of the phone from which you're calling.
Find Me Follow Me. Take calls on the go, at your home office or anywhere. Enables you to ring multiple phones simultaneously, or redirect calls based on day, time, caller ID and your availability.
Voice Mail to Email. Receive voice mail messages in your email inbox. Listen to messages via your computer, phone or mobile device. Forward or save messages just like any other email attachment.
VoiceManager Toolbar. Dial, answer, place callers on hold, transfer calls and even host a conference call from your computer or laptop, without having to touch your phone.
Unlimited Long Distance in the U.S. Includes all outbound direct-dialed long distance calls anywhere within the United States.
Minimum-term service agreement required. Telephone modem equipment may be required. Telephone modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if the modem is moved or inoperable. For long distance service, Cox must be selected as both primary interexchange carrier and local interexchange carrier. Nationwide long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands and American Samoa. Early termination of service agreement may result in re-rate of long distance minutes, see service agreement for details. Other restrictions apply. Telephone services are provided by an affiliate of Cox Communications, Inc.