Business Continuity for Small Businesses

Business continuity solutions from Cox Business helps protect against disruptions caused by natural disasters, power outages, human error and cyberattacks.

LTE and battery backup offers protection from unexpected network and power outages.
Cybersecurity helps protect from complex cyberattacks.
Cloud backup and recovery helps protect against critical data loss.

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Business Continuity Plans and Pricing

Our business continuity plans help protect your business from disruptions caused by natural disaster, power outage, human error and cyberattack. Choose the best plan to fit your needs.

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BUSINESS CONTINUITY PLANS STARTING AT JUST $60/MO.

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Help protect your business from disruptions. Chat with one of our knowledgeable associates to choose the best plan to fit your needs.

AT-A-GLANCE

Why You Need Business Continuity

Major disruptions to business operations can result in revenue and data loss, damage to your company’s reputation, high recovery costs and even business closure. Many small businesses do not have the expertise and budget to implement a business continuity plan, leaving them vulnerable to potentially disastrous outcomes. Cox Business offers business continuity solutions to help keep small businesses connected, protected and operating.

Backup Internet is designed to ensure Internet connectivity during outages, providing continuity of critical business operations like payment processing and customer transactions.
Cybersecurity provides malware and antivirus protection for your business devices as well as network defense from ransomware and other threats.
Data protection helps businesses avoid catastrophic data loss with cloud backup and virus scans on backed up files to ensure quick and clean recovery.

Business Continuity and Disaster Recovery Services Features

Backup Internet

Cox Business backup Internet, LTE failover and battery backup, helps provide continuity of critical operations through network disruptions and power outages. It includes automatic connectivity and proactive customer email and SMS notifications.

Cybersecurity

Our small business cybersecurity solutions provides automatic network protection for all Internet-connected devices. Our antivirus solutions also protect your computers and mobile devices by detecting and removing malware and blocking access to malicious websites.

Cloud Backup & Recovery

Safeguard your business from data loss with our cloud backup solutions. In the event of data loss, files can be scanned for viruses and restored with minimal downtime, so your business can get back up and running as soon as possible.

Business Continuity FAQs

What business continuity solutions does Cox Business offer?

Cox Business provides a variety of business continuity solutions to best meet the needs of our small business customers. We offer network and device protection, as well as file protection to help ensure your assets are safe from threats, like ransomware, malware, viruses, botnets and more.

In addition, we also offer Backup Internet as a safeguard against service interruptions. In the event your business loses power or Internet access, backup Internet, like our Net Assurance Internet backup service, is available so you stay connected.

How much are Cox Business' business continuity plans?

Our business continuity solution pricing will vary depending on the plan you choose, your Cox Business Internet package and your location. Our services feature network and device protection, cloud backup and file recovery, as well as backup Internet. Business continuity packages start at $60.00 a month. Explore your options online or speak with one of our Cox Business Representatives to learn more about pricing for your specific plan.

How does Cox Business’ business continuity work for small businesses?

Our business continuity solutions work by aiming to block most threats before they reach your network, data and business devices even when employees are working remotely. Through our file protection solution, files are encrypted and can be scanned for viruses. In the event of a cyber-attack, backed up files can be restored quickly and cleanly with minimal downtime. If your business loses Internet service, Net Assurance, our backup Internet solution, automatically connects to the best LTE Internet provider based on the fastest available network in your area.

Why do small businesses need business continuity?

Disruptions to a business can come from a variety of sources including natural disaster, power outage, human error and cyber-attack. Major disruptions to business operations can result in revenue loss, data loss, damage to reputation, high recovery costs or even business closure. Many small businesses do not have the expertise and budget to implement a business continuity plan. Thus, leaving them vulnerable to potentially disastrous outcomes.

Business Continuity solutions from Cox Business allow you to power through disruptive events.

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Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.

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^*Pricing reflects popular term agreement option. Actual price may vary based on term, volume and other factors. Minimum term service agreement required. Early termination fee may apply.

Cox cannot guarantee uninterrupted or error-free Internet service or the speed of your service. Actual speeds depend on capability of end user devices and other factors (https://www.cox.com/aboutus/policies/internet-service-disclosures.html).

Rates and bandwidth options vary and are subject to change. Equipment installed by Cox may vary. All Cox Business services are provided subject to Cox Business General Terms (including mandatory arbitration provisions). Acceptable Use Policy (including Cox's right to terminate service for abuse of network), and other policies, which may be found at https://www.cox.com/aboutus/policies.html. Other restrictions apply.

Download speeds up to 940 Mbps based on limitations of standard internet hardware (https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html). Actual speeds depend on capability of end user devices and other factors (https://www.cox.com/aboutus/policies/internet-service-disclosures.html).

†Visa prepaid card available with qualifying new services ordered and activated between 3/31/23 and 9/30/23 with min. 12 months contract. Must mention "reward promo" when placing order. Account must remain active, be in good standing, and retain all services for a min. of 30 days after install. Online redemption required by 10/31/23 and must follow instructions rec'd after service activation. Limit one card per customer. Allow 15 days after redemption for delivery. Cox reserves the right to withhold the issuance of any prepaid card in the event Cox reasonably determines there is fraud associated with the account. Card is issued by MetaBank^®️, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Other restrictions apply.

Essential Security is available to new and current Cox Business Internet subscribers in Cox service areas and can be purchased as a standard or premium package.

Backup internet service available in failover situations only. LTE Router, Universal Power Supply (UPS) and modem provided by Cox; remains property of Cox and must be returned to Cox upon termination of service to avoid additional charges. Speeds vary and are not guaranteed, and connection speed may be affected when using LTE. Max backup download speed is 10 Mbps. Not all services (including but not limited to Self-Install, Dedicated Internet, Multiple Static IP or CIDR Blocks, 3rd Party Internet (out of footprint), CBSS, Managed Wifi, and Voice Manager) are subject to backup. Only equipment connected to the UPS with Surge Protection has access to backup power. Backup speeds may not support video products, including video surveillance and TV service. Duration of backup battery runtime depends on multiple factors, including equipment, configuration, battery age, and temperature. All services and plans subject to Cox Business General Terms (including mandatory arbitration provisions), Cox Business Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies. Customer must have Cox Business Internet or Cox Fiber Internet. Other restrictions and limitations apply. ^©2023 Cox Communications, Inc. All rights reserved.