WELCOME TO COX BUSINESS

Customer Onboarding Resources

From our business to yours, we'd like to welcome you to Cox Business. Now that you're up and running, we'd like to help you get the most out of your service.

Getting Started with Cox Business

Below you'll find information that walks you through MyAccount, your bill and setting up your complimentary features.

MyAccount Setup

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, you can easily setup users and service features, view and pay your bill, perform a health check on your services and reset your equipment.

Learn More About MyAccount

Understand Your Bill

Cox Business wants to make it easy to understand the components of your bill. Let's look at the different parts of a typical Cox Business bill together that include a summary of charges, breakdown of taxes and fees, and a list of one-time charges, credits and setup fees.

Learn More About Your Bill

Prepare for Installation

Learn what to expect and how to prepare for your new service installation with our easy 6-step checklist. The list covers who you should have on-site and how to set up your space before your Cox Business Technician arrives.

Learn How to Prepare for Your Installation

Self-Help Tools

Cox Business is designed to fit the unique needs of your business. It’s easy to customize and configure different features, so you can be sure that you always get the most out of your Cox services.

Cox Business Account Services Self-Help Tools

Cox Business Bill Payment

Understanding Your Bill

View My Bill

Manage Account Information

Account Services Articles

Get help with finding, reading and paying your bill.

Account Services Articles

Cox Business MyAccount Self-Help Tools

MyAccount Registration

Manage Users & Permissions

MyAccount Overview

Business MyAccount Articles

Get help with logging into the customer portal, two-step verification, managing users and permissions, performing a health check on your service network, and resetting your equipment.

MyAccount Articles

Business Internet Self-Help Tools

Update WiFi Name & Password

Reset Equipment

Access WiFi Hotspots

Certified Modems

User Guides:

Small Business Internet

Fiber Internet

Business WiFi

Distributed Denial of Service (DDoS)

Business Internet Articles

View Cox Business Internet and networking self-help articles including connection problems, email, settings, WiFi, web hosting, modems, gateways and more.

Business Internet Articles