"# Cox Small & Medium Business Solutions ## Reliable tech to power your success Choose a trusted partner offering industry-leading reliability, a comprehensive range of scalable tailor-made tech solutions and support that will always go the extra mile as your business grows. [Get in touch](https://www.cox.com/business/contact-us.html) ## Explore top small business solutions We've got your team covered with internet, voice and cybersecurity. ### Business Internet Internet speeds up to 2 Gbps that support browsing to video conferencing across all your devices. [Explore plans](https://www.cox.com/business/internet/business-internet.html) ### Voice and Collaboration Voice, video, chat and cloud file sharing tools for a more connected and productive team. [Discover solutions](https://www.cox.com/business/phone.html) ### Cybersecurity Protection from malicious websites, phishing, ransomware and other threats for your network, devices and data. [Explore cybersecurity](https://www.cox.com/business/cybersecurity.html) ## Discover even more solutions ### Backup Internet Automatic LTE backup Internet with a 4-hour power supply that keeps critical operations running even in a power outage. [Learn more about Backup Internet](https://www.cox.com/business/internet/backup-internet.html) ### IT Services 24/7 live network, device and software configuration and support from remote experts, whenever you need it. [Learn more about IT Services](https://www.cox.com/business/completecare.html) ### Business WiFi Reliable WiFi both indoors and outdoors so you can offer secure access to guests and employees. [Learn more about Business WiFi](https://www.cox.com/business/internet/wifi.html) ### Business TV Keep customers entertained with an array of TV lineups tailored to your business size and needs. [Learn more about Business TV](https://www.cox.com/business/tv.html) ## Benefits of bundling ### Choose our fastest speeds. Unlock extra add-ons. With internet speeds of 1 Gbps or higher, you'll get the most out of Cox Business, including: - Backup internet, powered by 4G LTE - Cybersecurity protection including threat blocking and data loss - 24/7 remote IT support - And more [Shop internet](https://www.cox.com/business/internet/business-internet.html) ## Services by Industry ## Find tailor-made solutions for your industry We understand the unique challenges and opportunities across every industry, and can help put together a customized plan to grow your business's efficiency, productivity and customer satisfaction. - **[Retail](https://www.cox.com/business/industries/retail.html)** — For shops, boutiques and speciality stores. - **[Food services](https://www.cox.com/business/industries/food-and-beverage.html)** — For restaurants, bars and cafés. - **[Health care](https://www.cox.com/business/industries/healthcare.html)** — For providers and private practice. - **[Professional services](https://www.cox.com/business/industries/professional-services.html)** — For specialized practices like law, finance and more. - **[Real estate](https://www.cox.com/business/industries/real-estate.html)** — For real estate agents and team operations. ## Contact Cox Business ### Let's find the right solution for your business Get live, expert guidance with a quick chat or call. [Chat now](https://www.cox.com/business/contact-us.html) | [Call 1-855-570-1231](tel:+18555701231) ## Frequently Asked Questions ### What's the difference between Broadband and Fiber Internet? Broadband and fiber internet differ primarily in how they transmit data: Broadband Internet: - Uses coax lines (same as cable TV) - Shares bandwidth with nearby businesses and residents Fiber Internet: - Transmits data as light through glass strands - Offers speeds up to 2 Gbps - Provides enhanced security and reliability - Not shared with neighbors Cox Business offers scalable fiber internet plans that grow with your business needs. ### How does Cox's Backup Internet ensure a reliable network? Our Cox Business backup internet solution, Net Assurance, keeps your business online during unexpected outages. When service interruptions occur due to weather events or other disruptions, Net Assurance automatically switches to the fastest available LTE connection in your area. This seamless transition ensures your critical business operations continue without interruption, even when primary service is unavailable. ### How does Business Continuity work for small businesses? Cox's business continuity solutions are designed to keep your business protected, your data safe, and your connection stable — even when things don't go to plan. Here's how it works: - Cox's cybersecurity services block most threats before they reach your network, data or business devices — even with remote employees. - Our file protection solution encrypts and scans files for viruses before allowing them into your network. - In the event of a cyber attack, securely backed up files can be quickly restored so you can keep operations running with minimal downtime. - If you lose power in your area, Net Assurance, Cox's backup Internet solution, automatically connects to the fastest LTE Internet provider in your area so you can stay online and connected to what matters, even in an outage. ### What solutions are available for Voice? We offer a complete portfolio of voice services that scale to the needs of every business. Here's an overview: - Voice Manager is a voice line service that provides inbound and outbound calling for one business line. It comes with customizable features that help you manage call volume, track billable phone consultations, and build personal experiences for customers. - IP Centrex is an advanced, cloud-based, hosted telephone system delivering voice service over Cox Business' private network and the Internet. IP Centrex unites your entire business with a single communication platform for a more flexible, customizable experience. You can also add Cisco's Webex to connect your employees to the office, no matter where they are. - Cox Business Voice and collaboration tools keep your team connected from anywhere using Webex or Microsoft Teams and provides your business with a seamless solution for video and voice conferencing, messaging, and file sharing. It comes with 24/7 user support for every employee on the platform. --- *Pricing reflects popular term agreement option. Actual price may vary based on term, volume and other factors. Minimum term service agreement required. Early termination fee may apply. Cox cannot guarantee uninterrupted or error-free Internet service or the speed of your service. Actual speeds depend on capability of end user devices and other factors ([https://www.cox.com/aboutus/policies/internet-service-disclosures.html](https://www.cox.com/aboutus/policies/internet-service-disclosures.html)). Rates and bandwidth options vary and are subject to change. Equipment installed by Cox may vary. All Cox Business services are provided subject to Cox Business General Terms (including mandatory arbitration provisions). Acceptable Use Policy (including Cox's right to terminate service for abuse of network), and other policies, which may be found at [https://www.cox.com/aboutus/policies.html](https://www.cox.com/aboutus/policies.html). Other restrictions apply. Download speeds up to 2Gbps based on limitations of standard internet hardware ([https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html](https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html)). **Cox Business Complete Care** — Available to new commercial customers (excluding government agencies and schools) in Cox service areas. First 60 days free; standard rates apply thereafter. Customer must opt-in at the conclusion of 60-day free trial to continue service at regular monthly charges of $30/month for up to 20 users, and $10/user/month for 20+ users. Price based on month-to-month agreement. Trial limited to one per location and/or customer. Offer is nontransferable to a new service address. Offer subject to change at Cox's sole discretion. May not be applied to any other Cox account.* --- **Call sales:** [1-855-570-1231](tel:+18555701231) | **Call support:** [1-866-272-5777](tel:1-866-272-5777) | [Contact Us](https://www.cox.com/business/contact-us.html)"