Backup Internet for Businesses
If your business loses power or Internet service, automatically stay connected with our LTE backup Internet and battery solution.
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Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.
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Why Your Business Needs Net Assurance
Did you know 1 in 3 businesses lose power at least once a month?* Unexpected power or Internet service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services means business doesn’t have to wait. Stay operational with automatic LTE failover and battery backup.
Why Your Business Needs Net Assurance
Unexpected service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services means business doesn’t have to wait. Stay operational with automatic LTE failover and battery backup.
Internet Backup Benefits
Our professional installation service makes set up simple and ensures ideal equipment placement for optimal LTE signal strength.
Automatically connect to the best LTE Internet provider based on the fastest available network.
Low Monthly Fee
Gain greater peace of mind without paying for usage or purchasing expensive equipment.
Receive 24/7 customer support and leverage MyAccount tools to keep your business up and running.
What Causes Outages?
Losing power or Internet may seem unlikely, but interruptions happen. From weather to user error, safeguard your business against these five common causes of outages:
Thunderstorms, hurricanes, tornadoes, snowstorms, wildfires and more can cause Internet and power loss, resulting in unexpected downtime for your business.
Accidents happen—especially when it comes to technology. Whether that means misusing hardware or an unplugged chord, human error can cause a loss of connectivity.
Old or improperly maintained equipment can also cause outages. Keep equipment updated to reduce the risk of an outage.
A strained network can reach its limit, resulting in slower Internet speeds or a complete outage.
Construction, outdoor landscaping and other outside factors can inadvertently cut a line and disrupt your business.
Business Internet Resources
Internet Backup FAQs
What is backup Internet?
Backup Internet is a safeguard against service interruptions. In the event your business loses power or Internet access, backup Internet, like our Net Assurance Internet backup service, is available so you stay connected.
How does backup Internet work?
If your business loses Internet service, Net Assurance, our backup Internet solution, automatically connects to the best LTE Internet provider based on the fastest available network in your area.
What is LTE Internet?
LTE is a term used to describe the wireless technology that allows devices, like cell phones, tablets and more, to connect to the Internet.
What is Internet failover?
Internet failover is a standby Internet solution that automatically turns on if your primary Internet system fails.
Does Net Assurance include LTE backup WiFi?
Yes. If Cox WiFi customers lose Internet access, their WiFi connections automatically switch to the LTE wireless network.
How Much Is LTE Backup Internet?
Cox offers LTE backup for a low monthly fee. With LTE failover, keep your business operating in the event of unexpected network and power outages without paying for usage or purchasing expensive equipment. Contact one of our Cox Business representatives to ask about pricing in your area.
How Fast Is LTE Backup Internet?
In the case your Internet is interrupted by a power outage, LTE backup automatically connects you to the LTE Internet provider with the fastest available network.
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S&C Electric Company; Frost & Sullivan. (2021). 2021 State of Commercial and Industrial Power Reliability Report. (Page 7). (https://www.sandc.com/globalassets/sac-electric/documents/sharepoint/documents---all-documents/technical-paper-100-t131.pdf).
Service available in failover situations only. LTE Router, Universal Power Supply (UPS) and modem provided by Cox; remains property of Cox and must be returned to Cox upon termination of service to avoid additional charges. Speeds vary and are not guaranteed, and connection speed may be affected when using LTE. Max backup download speed is 10 Mbps. Not all services (including but not limited to Self-Install, Dedicated Internet, Multiple Static IP or CIDR Blocks, 3rd Party Internet (out of footprint), CBSS, Managed Wifi, and Voice Manager) are subject to backup. Only equipment connected to the UPS with Surge Protection has access to backup power. Backup speeds may not support video products, including video surveillance and TV service. Duration of backup battery runtime depends on multiple factors, including equipment, configuration, battery age, and temperature. All services and plans subject to Cox Business General Terms (including mandatory arbitration provisions), Cox Business Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies. Customer must have Cox Business Internet or Cox Fiber Internet. Other restrictions and limitations apply.
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