BACKUP INTERNET FOR BUSINESSES

Net Assurance

If your business loses power or Internet service, automatically stay connected with our LTE backup Internet and battery solution.

Protection from unexpected network and power outages contributing to downtime
Automatic connectivity and proactive customer email and SMS notifications
Uninterrupted power in the event of power loss

Thank you for being a valued Cox Business customer.

Please reach out to learn more about Net Assurance.

Bundle Small Business Internet Plans with Backup Internet

Unexpected service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services means business doesn't have to wait. Stay operational with automatic LTE failover and battery backup for an additional $40 a month.

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Call To Learn More About Our Flexible Plans

Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.

don't wait to make a plan b

Why Your Business Needs Net Assurance

Did you know 1 in 3 businesses lose power at least once a month?* Unexpected power or Internet service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services means business doesn’t have to wait. Stay operational with automatic LTE failover and battery backup.

at-a-glance

Why Your Business Needs Net Assurance

Unexpected service interruption can mean loss of productivity and revenue, but our Net Assurance Internet continuity backup services means business doesn’t have to wait. Stay operational with automatic LTE failover and battery backup.

Get up to a $500 VISA^® Prepaid Card
when you bundle 100 Mbps Internet and Business Continuity Solutions.

After online redemption. Mention "reward promo" to qualify. Card issued by MetaBank©, N.A., Member FDIC. Card terms and expiration apply.†

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Internet Backup Benefits

Easy Installation

Our professional installation service makes set up simple and ensures ideal equipment placement for optimal LTE signal strength.

Wireless Options

Automatically connect to the best LTE Internet provider based on the fastest available network.

Low Monthly Fee

Gain greater peace of mind without paying for usage or purchasing expensive equipment.

24/7 Support

Receive 24/7 customer support and leverage MyAccount tools to keep your business up and running.

What Causes Outages?

Losing power or Internet may seem unlikely, but interruptions happen. From weather to user error, safeguard your business against these five common causes of outages:

Weather

Thunderstorms, hurricanes, tornadoes, snowstorms, wildfires and more can cause Internet and power loss, resulting in unexpected downtime for your business.

Human Error

Accidents happen—especially when it comes to technology. Whether that means misusing hardware or an unplugged chord, human error can cause a loss of connectivity.

Equipment Failure

Old or improperly maintained equipment can also cause outages. Keep equipment updated to reduce the risk of an outage.

Overloaded Networks

A strained network can reach its limit, resulting in slower Internet speeds or a complete outage.

Cut Cables

Construction, outdoor landscaping and other outside factors can inadvertently cut a line and disrupt your business.

Backup Internet Resources

Small Business Internet Resources

Fiber Versus Cable Internet

Whether you’re starting a small business or setting up a new office, business-grade Internet can support all the demands of your daily operations.

What is Business Internet?

Whether you’re starting a small business or setting up a new office, business-grade Internet can support all the demands of your daily operations.

How to Choose a Business Internet Provider

Choosing a business Internet provider isn’t a decision that should be taken lightly.

What is Business WiFi?

Strengthen communication, increase productivity and streamline your entire office with business WiFi.

Internet Backup FAQs

What is backup Internet?

Backup Internet is a safeguard against service interruptions. In the event your business loses power or Internet access, backup Internet, like our Net Assurance Internet backup service, is available so you stay connected.

How does backup Internet work?

If your business loses Internet service, Net Assurance, our backup Internet solution, automatically connects to the best LTE Internet provider based on the fastest available network in your area.

What is LTE Internet?

LTE is a term used to describe the wireless technology that allows devices, like cell phones, tablets and more, to connect to the Internet.

What is Internet failover?

Internet failover is a standby Internet solution that automatically turns on if your primary Internet system fails.

Does Net Assurance include LTE backup WiFi?

Yes. If Cox WiFi customers lose Internet access, their WiFi connections automatically switch to the LTE wireless network.

How Much Is LTE Backup Internet?

Cox offers LTE backup for a low monthly fee. With LTE failover, keep your business operating in the event of unexpected network and power outages without paying for usage or purchasing expensive equipment. Contact one of our Cox Business representatives to ask about pricing in your area.

How Fast Is LTE Backup Internet?

In the case your Internet is interrupted by a power outage, LTE backup automatically connects you to the LTE Internet provider with the fastest available network.

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Let's Get In Touch

Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.

Request Consultation

Limited time offer; subject to change. Available to new commercial data subscribers (excluding govt agencies and schools) in Cox service areas. First month free based on 12 month contract. Early termination fees may apply. After promotional period, standard rates apply thereafter. Prices exclude equipment, installation, construction, inside wiring, taxes, surcharges and other fees, unless indicated. Offer is nontransferable to a new service address. Discounts can't be combined or added with other promotions nor applied to any other Cox account.

S&C Electric Company; Frost & Sullivan. (2021). 2021 State of Commercial and Industrial Power Reliability Report. (Page 7). (https://www.sandc.com/globalassets/sac-electric/documents/sharepoint/documents---all-documents/technical-paper-100-t131.pdf).

Service available in failover situations only. LTE Router, Universal Power Supply (UPS) and modem provided by Cox; remains property of Cox and must be returned to Cox upon termination of service to avoid additional charges. Speeds vary and are not guaranteed, and connection speed may be affected when using LTE. Max backup download speed is 10 Mbps. Not all services (including but not limited to Self-Install, Dedicated Internet, Multiple Static IP or CIDR Blocks, 3rd Party Internet (out of footprint), CBSS, Managed Wifi, and Voice Manager) are subject to backup. Only equipment connected to the UPS with Surge Protection has access to backup power. Backup speeds may not support video products, including video surveillance and TV service. Duration of backup battery runtime depends on multiple factors, including equipment, configuration, battery age, and temperature. All services and plans subject to Cox Business General Terms (including mandatory arbitration provisions), Cox Business Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies. Customer must have Cox Business Internet or Cox Fiber Internet. Other restrictions and limitations apply.
^©2023 Cox Communications, Inc. All rights reserved.

BACKUP INTERNET FOR BUSINESSES

Thank you for being a valued Cox Business customer. Please reach out to learn more about Net Assurance.

Bundle Small Business Internet Plans with Backup Internet

Call To Learn More About Our Flexible Plans

don't wait to make a plan b

Why Your Business Needs Net Assurance

Internet Backup Benefits

Easy Installation

Wireless Options

Low Monthly Fee

24/7 Support

Backup Internet Resources

Small Business Internet Resources

Fiber Versus Cable Internet

What is Business Internet?

How to Choose a Business Internet Provider

What is Business WiFi?

Internet Backup FAQs

What is backup Internet?

How does backup Internet work?

What is LTE Internet?

What is Internet failover?

Does Net Assurance include LTE backup WiFi?

How Much Is LTE Backup Internet?

How Fast Is LTE Backup Internet?

contact cox business

Thank you for being a valued Cox Business customer.

Please reach out to learn more about Net Assurance.