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Cloud Voice for Microsoft Teams

Cox Business Cloud Voice for Microsoft Teams, utilizing Operator Connect for Microsoft Teams, provides phone numbers for users, auto attendants, and call queues to simplify communication and streamline management for IT.

  • Simplified Communication
  • Streamlined IT Management
  • Predictable Pricing

Cloud Voice for Microsoft Teams Benefits

Leveraging the capabilities of Operator Connect for Microsoft Teams, Cloud Voice for Microsoft Teams provides businesses phone numbers for users, auto attendants, and call queues with public switched telephone network (PSTN) connectivity.


With a single system for calling and collaboration, communication is easier and IT staff benefit from reduced complexity and streamlined management. Businesses also benefit from predictable pricing with unlimited local and domestic long distance included.

Simplified communication

Simplified Communications

Increase productivity by combining calling, chat and meetings into one communication experience—turn a chat into a call or a call into a group meeting with ease.

Reliable calling

Rich and Reliable Calling

Benefit from modern cloud calling features including auto attendants, call queues, music on hold, call forwarding, voicemail transcription and more.

Streamlined management

Streamlined Management

Easily add phone numbers, manage users, monitor usage and generate reports in the Microsoft Teams admin console.

Work fom anywhere

Work From Anywhere

Stay connected with a single phone number across your desktop and mobile devices.

Predictable pricing

Predictable Pricing

Unlimited local and domestic long-distance calling is included with each phone number.


Let’s Get In Touch

Whether you’re a new or an existing customer, we’re here to talk about your business needs and answer any questions you have about our services.


Businesses who use or plan to use Microsoft Teams may find that the lack of integration between their calling and collaboration solutions impacts productivity. Users wonder why they are unable to make and receive calls externally since these capabilities are not included by default with Microsoft Teams and IT staff find maintaining separate systems burdensome.


By using Cloud Voice for Microsoft Teams communications are simplified, management is streamlined, and productivity is increased.

By leveraging the capabilities of Cox Business as an Operator Connect for Microsoft Teams service provider customers can utilize phone numbers from Cox Business integrated into Microsoft Teams and enable rich calling features, such as auto attendants and call queues.

Unlimited domestic long-distance calling is included. International calls can be made as international rates and discounted international long-distance plans are also available.

Cloud Voice for Microsoft Teams from Cox Business is available in the United States. Businesses with employees located internationally can add local phone numbers from an Operator Connect provider in their area.

Customers must have Microsoft Teams and Microsoft Teams Phone System licensing before a phone number is assigned. Licenses are available in bundle options from Cox Business, Microsoft, and Microsoft partners. To activate Cloud Voice for Microsoft Teams, your Microsoft Teams Administrator must complete the steps listed here.

Phone numbers for Cloud Voice for Microsoft Teams are configured for Teams users by default. To configure phone numbers for Microsoft Teams Auto Attendant/Call Queue instead, complete the steps listed here.