# Cloud Voice for Microsoft Teams ## The ultimate team call system Run all your business's calls through one simplified program with Cox Business Cloud for Microsoft Teams. Explore how you can set up a single easy-to-use call system for your team and streamline IT management. [Request a consultation](https://www.cox.com/business/contact-us/contact-sales.html) ## About Cloud Voice for Microsoft Teams Cloud Voice for Microsoft Teams leverages the capabilities of Operator Connect for Microsoft Teams to make call management easier for your team and IT staff. - **Easy-to-use call system** - Increase productivity by combining calling, chat and meetings into one communication experience—turn a chat into a call or a call into a group meeting with ease. - **Rich and reliable calling** - Benefit from modern cloud calling features including auto attendants, call queues, music on hold, call forwarding, voicemail transcription and more. - **Streamlined management** - Easily add phone numbers, manage users, monitor usage and generate reports in the Microsoft Teams admin console. - **Work from anywhere** - Stay connected with a single phone number across your desktop and mobile devices. - **Predictable pricing** - Unlimited local and domestic long-distance calling is included with each phone number. ##Resources ### Getting set up with Cloud Voice for Microsoft Teams - **Cloud Voice for Microsoft Teams requirements** - [Learn more](https://www.cox.com/business/support/cloud-voice-for-microsoft-teams-requirements.html) - **Learn how to switch phone numbers in Microsoft Teams** - [Find out how](https://www.cox.com/business/support/switching-phone-numbers-between-microsoft-teams-users-and-auto-attendantscall-queues.html) ## Let's get in touch We're here to talk about your business needs and answer any questions you may have about our services. [Request a consultation](https://www.cox.com/business/contact-us/contact-sales.html) ## Frequently asked questions ### What problems does Cloud Voice for Microsoft Teams solve? Businesses who use or plan to use Microsoft Teams may find that the lack of integration between their calling and collaboration solutions impacts productivity. Users wonder why they are unable to make and receive calls externally since these capabilities are not included by default with Microsoft Teams and IT staff find maintaining separate systems burdensome. By using Cloud Voice for Microsoft Teams communications are simplified, management is streamlined, and productivity is increased. ### How does Cloud Voice for Microsoft Teams integrate with voice from Cox Business? By leveraging the capabilities of Cox Business as an Operator Connect for Microsoft Teams service provider customers can utilize phone numbers from Cox Business integrated into Microsoft Teams and enable rich calling features, such as auto attendants and call queues. ### Is long-distance calling included? Unlimited domestic long-distance calling is included. International calls can be made as international rates and discounted [international long-distance plans](https://www.cox.com/business/phone/long-distance-and-voice-mail.html) are also available. ### Where is Cloud Voice for Microsoft Teams available? Cloud Voice for Microsoft Teams from Cox Business is available in the United States. Businesses with employees located internationally can add local phone numbers from an Operator Connect provider in their area. ### What is required to use Cloud Voice for Microsoft Teams? Customers must have Microsoft Teams and Microsoft Teams Phone System licensing before a phone number is assigned. Licenses are available in bundle options from Cox Business, Microsoft, and Microsoft partners. To activate Cloud Voice for Microsoft Teams, your Microsoft Teams Administrator must [complete the steps listed here](https://www.cox.com/business/support/cloud-voice-for-microsoft-teams-requirements.html). ### How do I use phone numbers from Cox Business for auto attendants and call queues? Phone numbers for Cloud Voice for Microsoft Teams are configured for Teams users by default. To configure phone numbers for Microsoft Teams Auto Attendant/Call Queue instead, [complete the steps listed here](https://www.cox.com/business/support/switching-phone-numbers-between-microsoft-teams-users-and-auto-attendantscall-queues.html).