Cloud Voice for Microsoft Teams
Cox Business Cloud Voice for Microsoft Teams, utilizing Operator Connect for Microsoft Teams, provides phone numbers for users, auto attendants, and call queues to simplify communication and streamline management for IT.
Cloud Voice for Microsoft Teams Benefits
Leveraging the capabilities of Operator Connect for Microsoft Teams, Cloud Voice for Microsoft Teams provides businesses phone numbers for users, auto attendants, and call queues with public switched telephone network (PSTN) connectivity.
With a single system for calling and collaboration, communication is easier and IT staff benefit from reduced complexity and streamlined management. Businesses also benefit from predictable pricing with unlimited local and domestic long distance included.
Increase productivity by combining calling, chat and meetings into one communication experience—turn a chat into a call or a call into a group meeting with ease.
Rich and Reliable Calling
Benefit from modern cloud calling features including auto attendants, call queues, music on hold, call forwarding, voicemail transcription and more.
Easily add phone numbers, manage users, monitor usage and generate reports in the Microsoft Teams admin console.
Work From Anywhere
Stay connected with a single phone number across your desktop and mobile devices.
Unlimited local and domestic long-distance calling is included with each phone number.
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Whether you’re a new or an existing customer, we’re here to talk about your business needs and answer any questions you have about our services.
What problems does Cloud Voice for Microsoft Teams solve?
Businesses who use or plan to use Microsoft Teams may find that the lack of integration between their calling and collaboration solutions impacts productivity. Users wonder why they are unable to make and receive calls externally since these capabilities are not included by default with Microsoft Teams and IT staff find maintaining separate systems burdensome.
By using Cloud Voice for Microsoft Teams communications are simplified, management is streamlined, and productivity is increased.
How does Cloud Voice for Microsoft Teams integrate with voice from Cox Business?
By leveraging the capabilities of Cox Business as an Operator Connect for Microsoft Teams service provider customers can utilize phone numbers from Cox Business integrated into Microsoft Teams and enable rich calling features, such as auto attendants and call queues.
Is long-distance calling included?
Where is Cloud Voice for Microsoft Teams available?
Cloud Voice for Microsoft Teams from Cox Business is available in the United States. Businesses with employees located internationally can add local phone numbers from an Operator Connect provider in their area.
What is required to use Cloud Voice for Microsoft Teams?
Customers must have Microsoft Teams and Microsoft Teams Phone System licensing before a phone number is assigned. Licenses are available in bundle options from Cox Business, Microsoft, and Microsoft partners. To activate Cloud Voice for Microsoft Teams, your Microsoft Teams Administrator must complete the steps listed here.
How do I use phone numbers from Cox Business for auto attendants and call queues?
Phone numbers for Cloud Voice for Microsoft Teams are configured for Teams users by default. To configure phone numbers for Microsoft Teams Auto Attendant/Call Queue instead, complete the steps listed here.