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Scheduling Recurring Payments Online Through EasyPay

Solution

Follow these steps to set up automatic recurring payments using EasyPay.
 
Prior to setting up EasyPay, you will need to have the method of payment entered on the Payment Method window. See Entering a Payment Method in MyAccount for steps on adding a method of payment.

1

From MyAccount.coxbusiness.com, sign in using your User ID and Password.
 
Note: If you have not yet registered for a User ID, you may do so by selecting New to Cox Business MyAccount? Register now.

2

In the My Bills section, click Enroll in Auto Payments.
 
Image of My Bill section on MyAccount, highlighting Enroll in Auto Payments

3

Do you have more than one account?

  • If yes, click the account you want to enroll in EasyPay, and click Next.
  • If no, continue to the next step.
4

Click the statement you want to enroll in EasyPay and click Continue.

Image of the Select Statement section of MyAccount, highlighting the Continue button

Important:

  • If there is an amount shown in the Amount Due Today field, this amount will be taken immediately upon successful enrollment.
  • If there is no amount due today, the first automatic payment will process on the date shown in the Next Payment Date field.
5
In the Payment Method section, check to see if the payment method you would like to use is listed.

If… Then…
Method of payment is listed
  1. Select the payment method.
  2. Click Continue.

    Image of EasyPay set up on MyAccount highlighting Payment Method and Continue button

    Result: The Review & Authorize page displays.
  3. Proceed to step 7.
Method of payment is not listed Click Add New Payment Method and continue to the next step.

Image of EasyPay set up on MyAccount highlighting Add New Payment Method link
6

Select the payment method type you are adding.
 

If adding a… Then…
Checking or Savings account
  1. Select Checking or Saving Account and complete the following fields:
    • Name on Account
    • Routing Number
    • Account Number
    • Confirm Account Number
  2. In the Account Type drop-down, select the type of account being added.
  3. Click Continue.

    Result: The Review & Authorize page displays.
  4. Continue to step 7.
Credit or Debit card
  1. Select Credit/Debit card and complete the following fields:
    • Name on card
    • Card Number
  2. In the Month and Year drop-down boxes, select the expiration date of the card being added.
  3. Click Continue.

    Result: The Review & Authorize page displays.
  4. Continue to step 7.
7
The Review & Authorize page shows the details of your account and payment method.
  1. Review the details.
  2. Click the I have read and agree to the Auto Payments Terms and Conditions of Authorization and Disclosures. checkbox.
  3. Enter your name in the Authorized Signature field.
  4. Click Authorize.

Image of EasyPay enrollment review page on MyAccount highlighting the Authorize button
 

A confirmation page displays indicating the enrollment was successful.