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Revoking Security Users in MyAccount


The Security Profile Owner (SPO) and Security Profile Administrator (SPA) with master control may revoke security users in MyAccount.

Revoking a user in MyAccount will not remove their Touchscreen access. Panel users must be deleted manually from the Touchscreen, view Add and Revoke Security Users on your Touchscreen.

Follow the steps below to revoke security users.


Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.


From the Services section, click the Security Systems icon.

image of Online Dashboard Security Systems Icon


Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down

From the Security page, complete the following.

  1. Locate the Manage Administrative Settings section.
  2. From the Security Portal Access section, click the Go to Users and Accounts link.

    Image of MyAccount Security Solutions page highlighting Go to Users and Accounts link

Select the appropriate user you would like to revoke permissions.

  1. Scroll down to the Account Security section.
  2. Click the Security Solutions Roles & Permissions header.
  3. In the Security Profile Role drop-down, select No Role.

    Image of MyAccount Security Solutions Roles drop-down No Role

From the User tab, click the Delete User link.

Image of delete user link


From the Delete User? pop-up window, click Delete User.

Result: The user is deleted from the Manage Security Permissions list and no longer has access to the security services portal or the mobile app.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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