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Create and Edit a Camera Group in Your Subscriber Portal

Solution

In the subscriber portal, you may group cameras for easier viewing. You may have up to four cameras selected per group. A maximum of eight camera groups may be created. The layout and size options may be customized for each camera group created.


Follow the steps below to create a camera group.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

2

From the Services section, click the Security Systems icon.
 

image of Online Dashboard Security Systems Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4

From the Security page, click the Launch portal button.
 

image of Cox WiFi icon

5

On the left-hand menu of the subscriber portal home page, click Video.
 

Image of the subscriber portal menu options

6

On the top menu of the Video page, click Live Video.

Image of the subscriber portal video options page

7

On the Video page, under the Live Video tab, click the Settings icon.

image of the video page plus icon in the subscriber portal

8

From the Manage Camera Groups page, click NEW CAMERA GROUP and complete the following.

  1. From the All Cameras section, click to select each camera being added to the group.

    Note: You can add up to four cameras per group.

  2. In the New Group Name field, enter the group name.
  3. Click SAVE.
9

Complete the following steps to customize the layout and size of a camera group.

  1. On the Live Video page, select the camera group to customize.

    image of the video camera group drop-down

  2. Click the Layout/Size options to select the desired viewing option.

    image of the video layout and size icons
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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