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Managing Security Zones With the Detection Subscriber Portal

Solution

From your Security Solutions detection subscriber portal, you can view the state of each of your security zones, bypass a zone, or change the name of a zone. Review the instructions below to manage your security zones.

View or Bypass Security Zones

Follow the steps below to view the current status of each zone or bypass one or more zones.

1

Sign in to the detection subscriber portal.

2

Select the Security drop down and click Zones.

Image of Security Zones

3

From the Security Zones page, complete the following steps.

  1. View the current state of each zone.
  2. Click the TURN ZONE OFF button to turn off a particular zone.

    Image of Zones section highlighting Turn Zone Off

Note: Zones that are turned off do not trip alarms when they are faulted. If any security zones are currently faulted, preventing the system from being armed, turn off the zone in the Bypass column before arming the system. Bypassed zones return to their on state each time your system is disarmed.

Modifying the Name of a Security Zone

Follow the steps below to change the name of a security zone.

1

Sign in to the detection subscriber portal.

2

Select the Security drop down and click Zones.

Image of Security Zones

3

From the Security Zones page, click Edit for the zone you are renaming.

Image of Zones section highlighting Edit

4

Enter the new name of the zone and click Save.

Image of Zone Name Edit window

Note: The maximum length for a zone name is 31 characters. Any zone name exceeding 31 characters may not be displayed in full to the Central Monitoring Station when an alarm or event is triggered.

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