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Managing Phone Number Assignments in MyAccount

Solution

After an employee profile has been created, follow the steps below to assign or un-assign numbers in MyAccount.

1

Go to myaccount.coxbusiness.com and enter your User ID and Password, then click the Sign In button.

2

In the My Services section, under the Voice tab, click Manage Phone Numbers.

3

Use the table below to assign or un-assign numbers in MyAccount.

If... Then...
Assigning Under the Assign Phone Numbers tab, complete the following steps.
  1. In the Select a user drop-down box next to the number you are assigning, select the user.
  2. Do you want to send a welcome email to the user?
    • If yes, then place a check in the box next to the Send Voice Welcome E-mail.
    • If no, then do not checke the box next to Send Voice Welcome E-mail.
  3. Click Assign Phone Number.
Note: To reassign a phone number to a different user, first unassign the phone number.
Un-assigning Under the Unassign Phone Numbers tab, complete the following steps.
  1. Click to check the box next to the phone number being unassigned.
  2. Click Unassign Phone Number.



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