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Managing Auto Payments in the MyAccount App


Follow the steps below to add or remove automatic payments for your Cox Business account.


Sign in to the Cox Business MyAccount app using your User ID and Password.

Note: If you have not created a profile in MyAccount, see Setting Up Your MyAccount Profile.


From the Home screen, tap the appropriate icon to manage your payment methods.

If you are...Then...
Enrolled in Auto PaymentsTap the Manage Auto Payments icon

Image of Home screen with Manage Auto Payments icon
Not enrolled in Auto PaymentsTap the Enroll in Auto Payments icon

Image of Home screen with Enroll icon

From the Manage Auto Pay screen, complete the following tasks.

If you are...Then...
Signing up for auto payments
  1. Tap the toggle button to ON.
  2. Tap Save.
  3. Continue to step 4.
Removing auto payments
  1. Tap the toggle button to OFF.
  2. Tap Save.
  3. All steps complete.

From the Manage Autopay screen, complete the following steps.

If you...Then...
Already have your payment method set up
  1. Select a payment method for your auto payment.
  2. Tap Save.
  3. All steps complete.

Image of Method of Payments

Do not have the method of payment displayed
  1. Tap the plus icon next to Add Payment Method.
  2. Continue to Step 5.

Image of Add Payment Method icon


From the Add Payment Method screen, tap to select a Credit/Debit Card or Checking or Savings Account.

Image of Add Method icons


From the Add Card or Add Account screen, complete the following steps.

  1. Enter your payment information.
  2. Tap Add Payment Method.

Image of Add Card screen

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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