• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Entering a Payment Method in MyAccount


Follow these steps to add a payment method in MyAccount.


Go to MyAccount.coxbusiness.com and sign in using your User ID and Password.

Note: If you have not yet registered for a User ID, you may do so by selecting Register.


From the MyAccount Overview window, complete the following steps.

  1. In the My Bills section, click the I Want To... menu.

    Image of MyAccount Overview window with I want to... button
  2. From the drop-down menu, select Manage Payment Methods.

    Image of Manage Payment Methods on drop-down menu

From the Payment Methods window, click Add New Payment Method.

Image of Add New Payment Method


  • If payment restrictions exist, the following warning message displays. Contact us for assistance.

    Image of Payment Method Restriction

  • If payment restrictions do not exist, the Payment Method form displays. Continue to the next step.

From the Payment Methods window, complete the Payment Method form.

  1. Make the appropriate entries based on the payment method being used.
    • If entering a checking or savings account, click the Checking or Savings Account button and complete the following fields.
      • Name on Account
      • Routing Number
      • Account Number
      • Confirm Account Number
      • Account Type

        Image of New Payment Method-Checking Acct

    • If using a credit or debit card, click the Credit/Debit Card button and complete the following fields.
      • Card Number
      • Name on Card
      • Expiration Date
      • Security Code - three- or four-digit code
      • Billing ZIP/Postal code for credit card billing

        Image of New Payment Method Credit Card

  2. If you want your payments to automatically default to this payment method, check the box next to Make this my default payment method.
  3. Click Add Payment Method.

    Note: You may save up to five payment methods. If you want to add more payment methods, repeat steps 3 and 4.

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.