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Entering a Payment Method in MyAccount

Solution

Follow these steps to add a payment method in MyAccount.

1

Go to MyAccount.coxbusiness.com and sign in using your User ID and Password.
 

Note: If you have not yet registered for a User ID, you may do so by selecting Register.

2

From the MyAccount Overview window, complete the following steps.

  1. In the My Bills section, click the I Want To... menu.

    Image of MyAccount Overview window with I want to... button
     
  2. From the drop-down menu, select Manage Payment Methods.

    Image of Manage Payment Methods on drop-down menu
3

From the Payment Methods window, click Add New Payment Method.
 

Image of Add New Payment Method

Result:

  • If payment restrictions exist, the following warning message displays. Contact us for assistance.

    Image of Payment Method Restriction

  • If payment restrictions do not exist, the Payment Method form displays. Continue to the next step.
4

From the Payment Methods window, complete the Payment Method form.

  1. Make the appropriate entries based on the payment method being used.
    • If entering a checking or savings account, click the Checking or Savings Account button and complete the following fields.
      • Name on Account
      • Routing Number
      • Account Number
      • Confirm Account Number
      • Account Type

        Image of New Payment Method-Checking Acct

    • If using a credit or debit card, click the Credit/Debit Card button and complete the following fields.
      • Card Number
      • Name on Card
      • Expiration Date
      • Security Code - three- or four-digit code
      • Billing ZIP/Postal code for credit card billing

        Image of New Payment Method Credit Card

  2. If you want your payments to automatically default to this payment method, check the box next to Make this my default payment method.
  3. Click Add Payment Method.

    Note: You may save up to five payment methods. If you want to add more payment methods, repeat steps 3 and 4.

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