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Entering a Payment Method in MyAccount

Solution

Follow these steps to add a payment method in MyAccount.

1

Go to MyAccount.coxbusiness.com and sign in using your User ID and Password.

Note: If you have not yet registered for a User ID, you may do so by selecting New to Cox Business MyAccount? Register now.

2

Click Billing Tools.

Click Billing Tools

3

On the Billing Tools window, select Payment Methods.

Select Payment Methods

4

If you have more than one account, select the search filter that you want to use.

Note: Enter at least three characters to begin the search.

Select search filter

5
From the search results, follow the steps below.
  1. Select the account you need to add a payment method to.
  2. Click Next.

    Note: If the account doesn't display, click See More.

    Select Account
6

Click Add New Payment Method.

Click to add a new payment method

7
Fill out the New Payment Method form.
  1. Make the appropriate entries based on the payment method being used.
    • If using checking or savings accounts, complete the following fields.
      • Name on Account
      • Routing Number
      • Account Number
      • Confirm Account Number
      • Account Type

        Enter banking account information

    • If using a credit or debit card, complete the following fields.
      • Card Number
      • Name on Card
      • Expiration Date

        Enter credit or debit card information

  2. If you want to make this payment method the default, check Make this my default payment method.
  3. Click Add Payment Method.

    Note: You may save five payment methods. If you want to add additional payment methods, repeat step 6 and 7.