Entering a Payment Method in MyAccount

Follow these steps to add a payment method in MyAccount.

Go to MyAccount.coxbusiness.com and sign in using your User ID and Password.
 

Note: If you have not yet registered for a User ID, you may do so by selecting Register.

From the Administrative Tools and Service Management section, click the Billing and Payments icon.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

From the Billing Details page, click the Manage Payment Methods icon.
 

Result: The Manage Method of Payments pop-up displays existing payment methods.

Click the Add payment method link.
 

Result:

• If payment restrictions exist, then the following warning message displays. Select a different payment method or Contact us for assistance.
  
  
  
  
• If payment restrictions do not exist, then the Payment Method form displays. Continue to the next step.

From the Add a Payment Methods pop-up, click the Bank Account or Debit/Credit Card tab and refer to the following table.
 

Click I'm done!
 

Note: You can save up to five payment methods. To save another payment method, return to step 4.