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Adding the Alarm Permit Number in the Detection Subscriber Portal

Solution

You may be required by your City Ordinance to register with the local police department or apply for and obtain an Alarm User Permit prior to the detection system activation, installation, operation, or use of equipment. Annual permit renewal may also be required. See Alarm Registration Ordinances and Permit Documents for Cox Business Security Solutions to check the permit requirements for your area.

Follow the steps below to enter your alarm permit number and expiration date in the detection subscriber portal.

1

Sign in to the detection subscriber portal.

2

Select the Security drop down and click Emergency Dispatch Setup.

Image of Security Emergency Dispatch Setup

3

Scroll to the bottom of the page to the Alarm Ordinance and Permit Registration section and complete the following steps.

  1. Click the Alarm Permit Number field.

    Image of Alarm Ordinance and Permit Registration Alarm Permit Number field

  2. Enter your Alarm Permit Number and click Save.

    Image of Alarm Permit Number field

  3. Click the Expire On This Date field.

    Image of Alarm Ordinance and Permit Registration Expire On This Date field

  4. Enter the Expires On Date and click Save.

    Image of Expire On Date field
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Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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