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Adding Permit Information for Security Solutions in MyAccount


You may be required by City Ordinance to register with your local police department or apply for an Alarm User Permit prior to system activation, installation, operation, or use of equipment. An annual permit renewal may be required. See Alarm Registration Ordinance and Permit Documents for Cox Business Security Solutions for details on your local ordinance. Once obtained, follow the steps below to add or change your permit information in MyAccount.

Failure to obtain the required permit may result in penalties from your local municipality. The penalties vary and may include fines, system suspension, and no response by the police department when an alarm is triggered.


Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.


From the Services section, click the Security Systems icon.

image of Online Dashboard Security Systems Icon


Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down

On the Security Solutions page, click the Alarm Monitoring Settings link.

image of the Alarm Monitoring Settings icon


In the Alarm Permit section, complete the following steps.

  1. Enter your permit number.
  2. Enter the expiration date.
  3. Click Update.

Image of Permit Information section

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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