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Adding Permit Information for Security Solutions in MyAccount


You may be required by City Ordinance to register with your local police department or apply for an Alarm User Permit prior to system activation, installation, operation, or use of equipment. An annual permit renewal may be required. See Alarm Registration Ordinance and Permit Documents for Cox Business Security Solutions for details on your local ordinance. Once obtained, follow the steps below to add or change your permit information in MyAccount.

Failure to obtain the required permit may result in penalties from your local municipality. The penalties vary and may include fines, system suspension, and no response by the police department when an alarm is triggered.


Sign in to MyAccount.


On the MyAccount home page, complete the following steps.

  1. Scroll down to the Security Solutions section.
  2. Click the Security Solutions button.
  3. Click Manage Security Solutions.

    Image of the Manage Security Permissions window

On the Security Solutions window, under the Account Monitoring Settings section, click Manage.

Image of MyAccount Security Solutions page highlighting Manage link


In the Alarm Permit section, complete the following steps.

  1. Enter your permit number.
  2. Enter the expiration date.
  3. Click Update.

Image of Permit Information section

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