Adding Permit Information for Security Solutions in MyAccount

You may be required by City Ordinance to register with your local police department or apply for an Alarm User Permit prior to system activation, installation, operation, or use of equipment. An annual permit renewal may be required. See Alarm Registration Ordinance and Permit Documents for Cox Business Security Solutions for details on your local ordinance. Once obtained, follow the steps below to add or change your permit information in MyAccount.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

From the Services section, click the Security Systems icon.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

On the Security Solutions page, click the Alarm Monitoring Settings link.
 

In the Alarm Permit section, complete the following steps.

1. Enter your permit number.
2. Enter the expiration date.
3. Click Update.