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Adding Permit Information for Security Solutions in MyAccount

Solution

You may be required by City Ordinance to register with your local police department or apply for an Alarm User Permit prior to system activation, installation, operation, or use of equipment. An annual permit renewal may be required. See Alarm Registration Ordinance and Permit Documents for Cox Business Security Solutions for details on your local ordinance. Once obtained, follow the steps below to add or change your permit information in MyAccount.

Failure to obtain the required permit may result in penalties from your local municipality. The penalties vary and may include fines, system suspension, and no response by the police department when an alarm is triggered.

1

Sign in to MyAccount.

2

On the MyAccount home page, scroll down to the Security Solutions section, click Emergency Contact and Permit Information.

Image of Emergency Contact/Permit Icon

3

On the Security Solutions Overview page, scroll down to the Permit Information section.

  1. Enter your permit number.
  2. Enter the expiration date.
  3. Click Save.


Image of Permit Information section

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