• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Setting Up Event Rules in the Surveillance Application


Follow the steps below to set up events that trigger actions, such as email notifications.


Right click the System icon, located in the top left corner of the app and select System Administration....

system administration

You can also see rules for a specific camera by completing the following steps.

  1. Click the arrow next to the Server icon to expand the camera list.
  2. Right click on the camera you wish to create/view alarm rules.
  3. Select Camera Rules….
camera rules option

In the System Administration window, complete the following steps.

  1. Click the General tab.
  2. Click Event Rules.
  3. Click OK.

Alarm Set Up


Click the checkboxes for the events and the associated cameras for which you want an action to be triggered.

Result: The events display in the Event section.


Select a camera and event.

  1. In the Action section, click the Do drop-down menu.
  2. Select the action you want to trigger when the event occurs on that camera.

    Example: You can set up email notifications in this section.

  3. Click Apply.
  4. Repeat steps a through d for each event you wish to set up.

Alarm Setup


When you have completed setting up events, click OK.

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.