Add a Security Users through MyAccount.
Add a Security Users through MyAccount.
From the Security page, click the Launch portal button.
Click Users.
In the upper right-hand corner, click Manage Logins.
Select the user ID to add to the group logins
From the Select Login roles and Permissions screen, select their login role and permissions based on the desired access. The following table provides information about the available roles.
Role | Description |
---|---|
Administrator | Provides full access to manage the locations within the groups you grant access to. |
Full Control | Provides the ability to control and manage all devices and use most of the Customer Website and mobile app functionality available to the primary account login for each location in the Enterprise Group.
|
Read Only | Provides the ability to see most of the Customer Website pages and settings for each of the locations in the Enterprise Group, but will not be able to make any changes to account settings, arming state, or device status, and cannot view saved video. These logins cannot manage Customer Website logins. |
Custom | Create a Custom role to fit your exact requirements for this login. Use the checkboxes below to include a specific type of permission, and then decide what level of control to provide the login:
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View the table below for steps on selecting the appropriate ACCESS TYPE for the user.
Access Type | Description | Steps |
---|---|---|
At All Times | Access with no restrictions |
|
Restricted Schedule | Access with days and times |
|
Temporary Access | Access for a limited time |
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In the Access Type field, select the desired type of access for the user.
Click Save.
The user code is sent to the panels at the selected locations to allow the user access.
Do not make changes to the panel or send other remote commands during this time as this could result in codes not syncing properly.
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