• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Create or Edit an Arming Event Notification Using Your Mobile App


An arming event notification notifies recipients when, and who is arming and disarming the system. Follow the steps below to create an arming event notification.


Log in to the Security Solutions mobile app.


On the home screen, tap the Menu icon.

image of the surveillance mobile app menu icon


On the Menu screen, tap Notifications.

image of notifications selection on menu


On the Notifications menu, tap Manage Notifications.

image of the mobile app manage notifications


Under the Manage Notifications screen, tap + Add.

image of the manage notifications add icon


Complete the following steps.

  1. On the Add a New Notification screen, tap Create Your Own.
  2. In the Create Your Own drop-down menu, select Arming Event.

    image of the mobile app arming event tab

Under the Arming Event section, enter the name for the new notification event and complete the following steps.

  1. In the When drop-down menu, select one of the following options to monitor user's events.
    • Select Any User or Keyfob, to monitor all user's events.
    • Select Users and Keyfobs, to monitor specific user's events.

      image of the mobile app alarm notification options

  2. Under Performs any of these system actions, select from the following options.
    • Select Disarm, to notify when the alarm system is disarmed.
    • Select Arm Stay, to notify when the alarm is set to the stay status.
    • Select Arm Away, to notify when the alarm is set to the away status.

      image of the mobile app notification options

  3. Under During this time frame, select to receive event notifications At All Times or Only During the Following Times. Selecting Only during the Following Times enables you to choose the notification event time frame.

    image of the mobile app alarm options

  4. Click Notification Filtering to limit notification alerts.

    image of notification options in the mobile app

  5. Tap + Add Recipients to select recipients for alarm event notifications.

Under Address Book, select the recipient to receive the alarm notification.

Result: A check icon displays next to their name.

  1. Tap Close.
  2. Tap Save.

Complete the following steps to add a new contact to receive alarm notifications.

  1. From the Address Book screen, tap + Add Contact.

    image of the mobile app add contact icon

  2. In the appropriate fields, enter the name, mobile number, and email address of the recipient.
  3. Tap Add Contact. The contact is added and can be selected from the Address Book screen to receive notifications.

    image of the add contact information fields

  4. Tap Close.
  5. Tap Save.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.