• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Create or Edit a Disarming Notification in Your Subscriber Portal


A disarming notification can notify users if the system has not been disarmed by a certain time. Follow the steps below to create a disarming supervision notification from the subscriber portal.


Go to My Account, enter your User ID and Password, and then click Sign In.

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.


From the Administrative Tools and Service Management section, click the Security icon.

Image of MyAccount Security Icon


Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down

From the left-hand menu of the subscriber portal home page, click Notifications.

Image of Notifications option


From the Notifications page, click +NEW NOTIFICATION.

Image of Add New Notification button


From the Add a New Notification section, click the Standard tab then click the Disarming Supervision option.

image of the subscriber portal disarm notification tab


From the Notification page, enter the following information.

  1. In the Disarming Supervision field, enter the name for the new notification.
  2. From When the system has not been disarmed by, select the non-disarm timeframe to trigger the notification.
  3. Under On the selected days, select one of the following notification schedules.
    • At All Times: Select to send notifications on all days and times.
    • Only During the Following Times: Select to choose the day and time to send the event notification.

    image of the subscriber portal disarm notification options

Click +ADD to include additional notification recipients.

Image of Add button


Click the entries in the Address Book that are to be notified, or click +NEW to create a new Address Book entry.

Image of Address Book


Verify the notification is configured with the correct settings and click Save.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.