Top IT Solutions for Government Agencies

Government agencies rely on multiple connected services for communication and collaboration. Yet when it comes to adopting the best technologies there are often unique challenges. With an increasing demand for online service, government agencies and operations are under pressure to meet expectations while working with existing resources and infrastructure.

Modernizing your system with customized, end-to-end solutions with help from a trusted partner allows you to stay connected and meet citizen expectations. Learn more about how to leverage government IT solutions to enhance operations.
 

Congested networks can slow your Internet speeds just when you need it the most, reducing productivity and increasing frustration. Dedicated Internet solutions provide enterprise-grade connectivity, with symmetrical speeds up to 100 Gigabits per second (Gbps) and high-capacity bandwidth for interconnected locations.

In addition, Cox Business works with you to customize network designs, including support for border gate protocol (BGP) and network failover to secondary WAN networks. Dedicated Internet services also support continuity and recovery requirements. An enterprise portal lets you monitor and optimize network performance and view reports. Cox Business provides managed router and security services to detect and respond to threats continuously.

Or consider Business Fiber Internet as an affordable option. It features more than three million WiFi hotspots nationwide and comes with customizable service-level agreements (SLAs). Reliable and flexible solutions keep your team focused and ensure fast, secure access to client data.
 

Need to stay in contact when you're away from the department, or ensure continuity even if your offices are closed to the public? Cox Business offers several collaboration solutions integrated with our business phone services to keep your business connected from virtually anywhere.  Depending on your needs, choose from options like Microsoft Teams and Webex. Each provides your employees the collaboration tools required on one unified communications platform. Schedule video and voice conferencing, easily send messages and send files.

Also, consider Cox IP Centrex. This cloud-based Public Branch Exchange (PBX) system is built for secure, centralized communications. Unlike on-premise exchanges, you won't pay any upfront hardware costs. Whenever you're ready to add IP-based equipment, leasing options are available to reduce the cost of adoption.

Best of all, Cox Business handles updates and repairs. You won't need to add IT staff or risk spreading your resources too thin.

Give your teams access to cloud-based features without eliminating your landline and PBX services. Cox Business provides Session Initiation Protocol (SIP) and Primary Rate Interface (PRI) trunking. It integrates with your existing systems and has low capital costs. You won't need to install expensive gateway equipment and can scale services on demand.

Trunking solutions automatically boost local call capacity during high demand with burstable capacity, and you'll only pay for the capacity you use. Manage your PRI & SIP trunking services online with, MyAccount, which lets you view metrics and update features.

Want to ensure seamless experiences during video court hearings and delivery of e-government services? Cox's Metro Ethernet (Metro-E) is a highly secure network that supports bandwidth-intensive, real-time applications. It lets you connect several sites over a private network to a centralized information center, making it a safe and flexible networking solution for government agencies.

Metro-E is based on Cox's multi-protocol label switching (MPLS) platforms, providing a self-healing, redundant core. Many public service leaders use Wavelength Services in conjunction with Metro Ethernet for maximum resiliency. Metro-E offers multiple port speeds, managed service options, and a wide range of access points. It includes Cox Business Ethernet Performance Management Reporting (EPMR), so you can assess your Ethernet circuits' performance through a web portal.

Forward-looking infrastructure and resilient, best-in-class solutions improve your citizens' quality of life. Cox government IT solutions works with federal agencies and local governments to develop financially sustainable and scalable services that generate rich data for operational insights, allowing leaders to detect problems early and make smarter policy decisions.

Cox Business Smart Communities uses innovative technologies and leverages existing infrastructure. Intelligent insights can forecast public service needs during peak usage hours and support economic development. Moreover, sensors and software integrate with third-party applications, allowing you to provide additional support for citizens and visitors, such as wayfinding tools.

The smart ecosystem includes a wide range of intelligent solutions involving:

• Water meters
  
• Traffic and street management
  
• Parking
  
• Asset monitoring
  
• Lighting
  
• Self-service kiosks

Your organization provides services around the clock, and any disruption affects time-sensitive responses. Partnering with Cox Business gives you access to 24/7 technical support from U.S.-based teams, and our consultants have a deep knowledge of government operations. We've partnered with nearly every branch of the military and federal agencies nationwide.

Cox Business works closely with your agency to find and deploy solutions that meet your security protocols and budget. Our services include customizable, enterprise-grade SLAs, as well as proactive monitoring through Network Operation Center as a Service (NOCaaS). Our teams work hard on the backend to uncover and address issues before they impact your agency. Furthermore, Cox is committed to the communities you serve. Our ongoing network and technology investments keep your residents connected while saving substantial time and resources for your agency.

Cox Business state and local government Internet and IT services provide secure technology solutions supporting interagency communication and promoting public safety. Our personalized approach visualizes your mission from the top-down to solve current and future issues. Explore customized, end-to-end solutions and learn how a trusted partner brings your vision to life by scheduling a consultation with Cox Business.