We care about your safety online and proactively monitor your account for suspicious activity. The items listed below may flag your account for suspicious behavior.
- Logins to Cox resources from unusual IPs or locations
- Emails sent to your Cox Email address that auto-forward to suspicious mailboxes
- Unknown email addresses or mailboxes displaying in your Cox Email inbox
- Account credentials are found on a list posted online by criminals
If we detect these or other suspicious behaviors, we proactively change your password to protect you against malicious activity. Unfortunately, this also locks you out of your account until you change your password.