Steps to Take From the McAfee My Account Portal
Use the steps below to reset your Android PIN using the McAfee My Account Portal.
Android PIN Reset
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Solution
As of March 21, 2024, free McAfee subscriptions will no longer be included in Cox Internet plans.
- If you already have the McAfee software downloaded, you can continue using it until June 27, 2024.
- Customer Notifications will be sent out to subscribers on April 25, 2024.
- Cox will discontinue offering or supporting McAfee Anti-Virus software for all customers as of June 27, 2024.
- On or before June 27, 2024, Cox customers should remove the Cox-provided McAfee software from their devices.
1
From a computer, go to the Cox Login.
2
Sign in with your Cox User ID and Password.
Result: Your personalized McAfee My Account page displays.
3
Click on the tab of the device you are managing, then click View Back-up Data.
4
On the upper right hand corner of the window, click Settings.
5
Click Change PIN.
6
Enter and re-enter the new PIN.
7
Click Change PIN.
Steps to Take From the Protected Device
Use the steps below to reset your Android PIN on protected device.
1
Open the McAfee Multi-Access app.
2
Tap Settings.
3
Tap General.
4
Tap Change your PIN.
5
Complete the following fields.
- Current PIN
- New PIN
- Re-enter PIN
6
Tap Save.
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