Esign Consent

Cox ESIGN Consent to Use Electronic Records and Signatures (ESIGN Consent)
Cox Communications Inc. and its affiliates (Cox) are required by law to provide to you certain documents and/or information in writing. With your prior consent, we may provide this information to you electronically (“Electronic Records”). We also seek your consent to use Electronic Records and signatures throughout our relationship with you. So, before you complete this transaction or use any of the services associated with this transaction, you must review and consent to the terms outlined below. Please read the information below carefully and thoroughly. If you agree to these terms and conditions, please consent by checking the acknowledgement box, and submitting your order.
 

Transactions Subject to this Consent.
This notice and consent apply to your Device Payment Plan (“DPP”) Agreement, any related documents, and any documents or information provided in connection with the servicing of your DPP Agreement. You also agree that we may satisfy our obligation to provide you with an annual copy of our Privacy Policy and/or GLBA Privacy Notice by keeping it available for review on www.cox.com, or, with prior notice to you, on another website where we offer our products or services.

You are not required to consent to doing business in an electronic format. If you do not consent, do not check the acknowledgement box or attempt to submit your order. If you do not consent, Cox will not be able to complete this transaction and provide you with these service(s) or products.

We may always, in our sole discretion, provide you with any communication via paper, even if you have chosen to receive it electronically.  
Sometimes the law, or our agreement with you, requires you to give us a written notice. You must still provide these notices to us on paper, unless we specifically tell you in another communication how you may deliver that notice to us electronically.
 

Option to Receive Paper Documents and Electronic Copies.
You do not have an option to receive your DPP Agreement or any related documents in paper; however, once you have executed the DPP Agreement, and any related documents, you will have the ability to download and print these documents directly by logging in to your Cox MyAccount.
 

Withdrawing Your Consent.
After you have executed the DPP Agreement, and any related documents, you may subsequently withdraw your consent to electronically receive any documents or information related to the servicing of your DPP Agreement at any time. Please be aware, however, that withdrawal of consent may result in the termination of your access to our services and your ability to use certain Cox products.

Your withdrawal of consent will become effective after we have had a reasonable opportunity to act upon it.

If you are receiving online account statements and you terminate your consent, you will need to contact us each month at the below mailing address to request that a paper statement be mailed to you via the U.S. Postal Service or other courier.

To request that your consent be withdrawn, you must mail your request, in writing, to:

M. Libby
Electronic Consent Opt-Out
6205-B Peachtree Dunwoody Rd
Atlanta, GA 30328

 

You must keep your email or electronic address current with us.
You must promptly notify us of any change in your email or other electronic address. Sign on to your Cox online account to update your contact information and change the email address on record for you. There may be other, special Cox products or services for which we provide separate instructions to update your email or other electronic address.

Hardware and Software Requirements.
To receive Electronic Records, you must have access to:

• a current version of an Internet browser we support (Microsoft EdgeTM (Version 79 or higher), Firefox® (Version 69 or higher), Safari® (Version 13.1 or higher), or Google ChromeTM (Version 70 or higher)),
• a connection to the Internet,
• a current version of a program that accurately reads and displays PDF files (such as Adobe® Acrobat® Reader),
• a computer and an operating system capable of supporting all of the above. You will also need a printer if you wish to print out and retain records on paper, and electronic storage if you wish to retain records in electronic form, and
• an active email address.

We reserve the right to discontinue support of a current version of software if, in our sole opinion, it suffers from a security flaw or other flaw that makes it unsuitable for use with our services.

If our hardware or software requirements change, and that change would create a material risk that you would not be able to access or retain your Electronic Records, we will give you notice of the revised hardware or software requirements. Continuing to use our services after receiving notice of the change is reaffirmation of your consent.

By checking the acknowledgment box, and submitting your order, you consent to conduct this transaction (on behalf of yourself and all the other account owners, authorized signers, authorized representatives), and to sign any agreements or other documents related to this transaction, electronically. You also consent to receive electronically any documents or information provided in connection with the servicing of your DPP Agreement. You also confirm that you have the hardware and software described above, that you are able to receive and review Electronic Records, and that you have an active email account.

PLEASE PRINT OR SAVE A COPY OF THIS CONSENT FOR YOUR RECORDS.