• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

    Already a Cox Residential customer?

    Looking for Business service? Go to Cox Business

support site section

Support

Homelife features & guides

Get answers to questions about your Cox Homelife features & view helpful guides.

Cellular Backup Capabilities Cellular Backup Capabilities
The cellular backup on your security system activates when the Internet connection is not available.
Using the Homelife Mobile App to View Activity Using the Homelife Mobile App to View Activity
Learn how to monitor Cox Homelife activity with the mobile app.
Monitoring Your Cox Homelife System with the Mobile App Monitoring Your Cox Homelife System with the Mobile App
Learn how to visually monitor your home with the Cox Homelife mobile app.
Managing Rules in the Mobile App Managing Rules in the Mobile App
Learn how to manage, add, and schedule rules in the Cox Homelife mobile app.
Creating a Rule with Push Notification in the Homelife Mobile App Creating a Rule with Push Notification in the Homelife Mobile App
Learn how to create a rule with a push notification in the Cox Homelife mobile app.
Homelife Camera and Doorbell Support Homelife Camera and Doorbell Support
Learn about the Cox Homelife Video Doorbell and HD camera.
Enabling Homelife Customized Alert Area Enabling Homelife Customized Alert Area
Learn how to enable the Customized Alert Area for Homelife cameras using the Panoramic Wifi app.
Using the Cox Voice Remote for Homelife Devices Using the Cox Voice Remote for Homelife Devices
Learn how to use the Cox voice remote to control Homelife thermostats, lights, smart plugs, and door locks.
Testing Cox Homelife Internet Connectivity From the Touchscreen Testing Cox Homelife Internet Connectivity From the Touchscreen
Learn how to test Cox Homelife WiFi connectivity on the touchscreen.
Cox Homelife Regulatory Information Cox Homelife Regulatory Information
Learn about your responsibilities as a Cox Homelife alarm user.
Requesting Proof of Alarm Installation for Cox Homelife Requesting Proof of Alarm Installation for Cox Homelife
Learn how to request an alarm monitoring certificate for insurance or other purposes.
Easy Connect Kits and User Guides Easy Connect Kits and User Guides
Use the following resources for self install help with installing Cox TV, Cox Voice, Cox Internet, and Homelife devices.
Updating Alarm Permit Number in the Homelife Mobile App Updating Alarm Permit Number in the Homelife Mobile App
Learn how to add the alarm permit number to the mobile app after your Cox Homelife system is installed.
Cox Homelife Ordinances and Permit Documents Cox Homelife Ordinances and Permit Documents
Find and print your Homelife ordinance and permit documentation.
Alarm User Responsibilities Alarm User Responsibilities
Learn about your responsibilities as a Cox Homelife alarm user.
Door Locks That Work With Cox Homelife Door Locks That Work With Cox Homelife
learn about the Kwikset and Yale door locks that can be added to the Cox Panoramic Wifi App as part of Works with Cox Homelife.
Zone Function Definitions for Cox Homelife Zone Function Definitions for Cox Homelife
Learn the Zone Function Definitions used by Cox Homelife.
Cox Homelife App on Contour TV and Contour Stream Player Cox Homelife App on Contour TV and Contour Stream Player
Learn about the Cox Homelife app that is now available for Homelife customers that have Contour TV or the Contour Stream Player.
Preparing for the Cox Homelife Installation Preparing for the Cox Homelife Installation
You can prepare yourself before your Cox Homelife installation.

What do you need help with?

© 1998 - 2024 Cox Communications, Inc.