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Updating Alarm Permit Number in the Homelife Mobile App

Solution

The following provides details related to your Alarm Permit Number.

  • You are responsible for adding your Alarm Permit Number to the mobile app after the system is installed.
  • The permit number is included in the guide on the Notice to Alarm Users document.
  • The expiration date and additional permit numbers are given by the city you live in.

Not all cities require an alarm permit. See Cox Homelife Ordinances and Permit Documents to find permit requirements for your city.
 

Follow the steps to add or change your Alarm Registration number and expiration date in the mobile app.

1

Sign in to the Cox Homelife mobile app.

2

Tap the More menu and select Account.

Image of More menu highlighting the Account Tile

3

Scroll to the bottom of the screen to the Alarm Ordinance and Permit Registration section and tap Set Alarm Permit Registration.

Image of the account screen highlighting Alarm Permit Registration

4

On the Alarm Permit Registration screen, complete the following steps.

  1. Enter your Alarm Permit Number.
  2. Enter the expiration date in the Expires On field.
  3. Tap Submit to save your alarm information.

    Image of Alarm Permit Information

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