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Monitoring Your Cox Homelife System with the Mobile App

Solution

On the Overview screen, you can monitor your Homelife system in several ways with the Troubles Tile and HD cameras.

Troubles Tile

The Troubles tile notifies you of a system problem such as a battery needing replacement.
 
Image of Troubles Tile
 
Tap the tile to view the trouble message which includes the date and time the trouble occurred.
 

Note: The Troubles tile only displays when there is trouble detected with your system. It is not visible at any other time on the Overview screen.
 

Refer to the Help tile on the Overview screen or visit the Help Center on www.cox.com for detailed instructions to repair the issue.

HD Cameras

If you have HD cameras, you can view and save video or images when accessing your security system on your mobile device. Follow the steps below to view and save video and images on the Cox Homelife Mobile App.
 
Note: Viewing videos can consume large amounts of bandwidth. To conserve bandwidth, we recommend that you view images rather than video when using mobile data.

1

Sign in to the Cox Homelife mobile app.

2

From the Overview screen, swipe through the camera carousel to view different camera feeds.

Image of Overview Screen Camera Carousel

3

Tap any feed to view captured pictures or video clips.

4

Capture video clips and pictures by tapping Record Video or Take Picture, or by setting up Rules that automatically record videos or pictures when events occur.

Image of Record Video and Take Picture buttons

5

Captured pictures or video clips display below the camera feed.

Image of Captured Video Clips

6

Save pictures or video clips by swiping left on the three dots.

Image of Save Icon to save pictures and videos

7

You can also set up Rules to automatically record video or take a picture when events occur. See Managing Rules in the Mobile App.

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