Your Cox security system continues to work if your Internet connection is not available. The system functions on a cellular backup system. However, functions are limited until the Internet connection is restored.
The table below provides details about the types of functions available when the system is running on cellular backup.
Messaging
| Event Message Type | Functions on Cellular Backup? |
| Alarm Events | Yes |
| Arm / Disarm Events | Yes |
| Broadband Down Events | No |
| Email / SMS for Rules (no images) | Yes |
| Entry Delay Events | Yes |
| Heartbeat Events | Yes |
| Trouble Events | Yes |
| Zone Events | No |
Mobile App Commands
| Options | Functions on Cellular Backup? |
| Arm / Disarm | Yes |
| Bypass Zones | Yes |
| Create Rules | No |
| Create, Update, or Delete Keypad Codes | Yes |
| Delete App | No |
| Delete Rules | Yes |
| Enable / Disable Rules | Yes |
| Lifestyle Devices (thermostats, lighting controls) | No |
| Update Camera | Yes |
| Update Rule | No |
| Update Zone | Yes |
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