• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

    OR
  • View Cart

Cellular Backup Capabilities

Details

Cellular backup is an emergency channel designed to ensure your security system continues to communicate alarms.

Your Cox security system continues to work if your Internet connection is down. It will function on a cellular backup system. However, functions are limited until the Internet connection is restored. Refer to the table for details about the types of functions available when the system is running on cellular backup.

Messaging

Event Message Type Functions on Cellular Backup?
Alarm Events Yes
Arm / Disarm Events Yes
Broadband Down Events No
Email / SMS for Rules (no images) Yes
Entry Delay Events Yes
Heartbeat Events Yes
Trouble Events Yes
Zone Events No

Mobile Commands (Portal or App)

Options Functions on Cellular Backup?
Arm / Disarm Yes
Bypass Zones Yes
Create Rules No
Create, Update, or Delete Keypad Codes Yes
Delete App No
Delete Rules Yes
Enable / Disable Rules Yes
Lifestyle Devices (thermostats, lighting controls) No
Update Camera Yes
Update Rule No
Update Zone Yes

Search for More Articles

Image of 2 Chat Bubbles

Need More Help? Let's chat!

Chat live with a Cox agent to get the fastest answers to all your top questions.

Modal Id: ttps:--www.cox.com-residential-modals-support-call-jcr:content-parcontent-sectioncontainer.html