Cox Complete Care goes beyond standard technical support. It combines troubleshooting and resolution of PC, laptop and application issues with in-home technician service for internal wiring repair. You’ll get an exceptional customer experience every time you need us.
Technical Support & Security
Let our expert agents remotely:
Wiring Repair & Issue Isolation
Have a technician at your home make repairs and take preventative actions such as:
Education & Training
Let our team help you:
With Cox Complete Care, you can reduce your worries. You have 24/7 access to live customer support and technical support services.* Plus, as your phone, Internet and TV equipment provider, we will not charge you additional fees for repairs to your services and Cox equipment.**
*In-home technician service coverage is not 24/7. ** Some exceptions apply. Taxes extra. | Terms & Conditions
Cox Complete Care (CCC) is a comprehensive support solution that covers a wide range of support needs, that goes beyond the scope of CSPP. Similar to CSPP, Cox Complete Care covers inside wiring repair for Cox Phone, Internet and TV service. However, in addition to wiring repair, CCC also includes advanced tech support, such as virus detection and removal, PC troubleshooting and clean-up, software configuration, and technology training and advice.
Similar to CTS, Cox Complete Care covers a wide range of advanced tech support needs including PC troubleshooting and clean-up, virus detection and removal, software configuration, and technology advice and training. In addition to advanced tech support, Cox Complete Care also covers potential charges incurred from in-home appointments to resolve TV, Data and Phone service issues
Cox Complete Care customers should call 877-COX-ASST (877-269-2778), a dedicated support line, for all their support needs.
CTS subscribers should continue to call 877-TEC-SOLV (877-832-7658) for all their advanced tech support needs.