The following are EXCLUDED from coverage and are not part of the Services: Fees associated with installation, removal, relocation of, or change to, Cox Services.

• Installation or relocation of jacks or outlets.
  
• Wiring panels (Smart Homes) or complex wiring.
• New wall fishing or wall hole punches.
• Wiring that supports a competitor's service offering, or wire signal interference in internal wiring caused by competitor’s equipment.
• Repair or replacement of Customer-owned equipment (equipment may be covered by a warranty if purchased from Cox) and wire that connects such equipment.
• Truck roll charge for swapping or changing out Cox equipment.
• Maintenance or repair of Category 5 cable unless installed by Cox.
• In-home/onsite computer configuration assistance.
• Wiring repair or replacement due to remodeling of the premises.
• Installation of home entertainment systems & related equipment.
• Wiring damage caused by vandalism, fire, flood, earthquake, Acts of God, gross negligence or willful damage.