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remote and in-home support

You’re completely covered

Cox Complete Care offers full-service tech support to help you tackle any issues.

Advanced Tech Support

  • Get answers online or on the phone 24/7 for your connected devices, including Google Home and Amazon Alexa
  • Malware removal
  • Software installation and reconfiguration
  • General troubleshooting and technology education

In-home tech visits

  • You're covered for the $75 service call charge (some exceptions apply)
  • We'll repair and replace fittings, splitters and wiring
  • Techs can identify bad connections, unauthorized outlets and jacks
  • We'll verify modems, routers and other Cox equipment