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Changing Your Password on Cox.com

Last Updated: Wed, 28 Sep 2016 > Related Articles

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Learn how to change your current password online to a new password.


Your Cox.com password is used with your User ID to log in to personalized Cox webpages, such as View/Pay Bill, WebMail, Phone Tools, Internet Tools, and Account Settings.

To change your password, follow the steps below.

  1. Go to www.cox.com.
  2. Click My Account at the top of the homepage.

Accessing My Account

  1. Sign in with your User ID and Password.

    Note: If you can't remember your password, click the Forgot User ID / Password? link next to the Sign In button.
  2. Click My Profile.

My Profile

  1. Click the Edit to the right of Password.

Edit Password

Note: If you are in the process of transferring your services, you will receive an error message and will be unable to change your password until the transfer is complete.

  1. Enter your current Password.
  2. Enter a new Password.
  3. Re-enter the new Password.
  4. Click Continue.

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