UCaaS for Financial Firms

Why Financial Firms Are Switching to Cox Business Cloud-Based Unified Communications

As your financial firm scales, maintaining seamless and secure communication becomes paramount. Advisors, loan officers and client-facing teams require reliable connectivity across locations, along with a level of security that builds trust. At Cox Business, we understand these challenges. That’s why unified communications for financial firms aren’t just about upgrading your phone system, it’s about engineering a measurable reliability and compliance support system. If your firm is navigating the complexities of outdated technology, it’s time to explore a modern unified communication solution designed to thrive in today’s dynamic regulatory landscape.

How Cox Business Supports Unified Communications

Cox Business delivers clear, reliable unified communications over a secure internet connection, eliminating the limitations of traditional phone lines. Unlike legacy systems, our cloud-based solution empowers your team with the agility and insights they need to excel.

This all-in-one business phone system integrates calls, texts and faxes with your business number. It enables work-from-anywhere mobility, enhances customer engagement, simplifies team collaboration and integrates with your business applications.

More importantly, Cox Business provides carrier-grade stability and enterprise-grade security, including encryption at rest and transit, to protect both customer and corporate data.

Outcomes That Matter Most to Your Business

1. Adapting to Your Evolving Needs

A cloud-based unified communications platform that delivers voice and collaboration services directly over the internet, eliminating the need for costly on-premises hardware and the complexities of traditional maintenance. This gives your team greater agility, predictable costs and the flexibility to respond quickly to evolving business needs. With more than 400 pre-built integrations, it can be easy to automate workflows and repetitive tasks across calls, chats and meetings

2. Scalability

Whether you’re expanding your team or opening a new office, unified communications can make it simple to quickly and securely add new users and locations.

3. Business Continuity

Unexpected disruptions can impact your bottom line, but our business continuity features can help your team stay connected even during outages or emergencies. Calls can be rerouted to mobile devices, and critical information stays accessible to minimize downtime and maintain client service. Our system also features geographically dispersed data centers with rigorous security processes designed to effectively shield you from system failure due to operational errors, cybercrime and even natural disasters.

How Cox Business Unified Communications Drives Performance

Cox Business unified communications doesn’t simply provide a phone system; it’s a strategic platform designed to enhance your firm's overall performance. We help to empower you to deliver exceptional client service, strengthen your security posture, optimize operational efficiency and accelerate growth initiatives. By implementing Cox Business unified communications, you can expect to see improvements in key performance metrics, such as reduced wait times, improved call routing and increased client satisfaction.

Invest in Confidence. Invest in Cox Business.

Your ambition deserves a unified communications system that can keep pace. With Cox Business unified communications, you’re not just upgrading your phone system, you’re investing in a secure, scalable foundation for growth and exceptional client service. We simplify your communications and collaboration, so you can focus on what matters most: building lasting relationships and achieving your business objectives.