November 21, 2025
1. What are the most common cybersecurity threats for businesses?
Phishing emails, weak passwords, outdated software and unsecured Wi-Fi are common threats. Daily vigilance and basic security hygiene are key.
2. How can we protect our business email accounts?
- Use strong passwords
- Enable multi-factor authentication
- Train staff to spot phishing attempts
3. What is the simplest way to manage passwords securely?
Use a password manager to store and generate strong passwords. Avoid reusing passwords across accounts.
4. How do we keep our computers and software secure?
Enable automatic updates for operating systems and applications. Regularly check for and install security patches.
5. What should we do to secure our Wi-Fi network?
- Use a strong password
- Enable WPA3 encryption
- Hide the network SSID, if possible
6. How can we train employees on cybersecurity?
Provide short monthly training sessions and send reminders about phishing and safe browsing practices.
7. What is multi-factor authentication and why is it important?
It adds a second layer of security beyond passwords, such as a code sent to your phone. It greatly reduces unauthorized access.
8. How do we back up our data effectively?
Use automated cloud backups daily and test recovery procedures monthly.
9. What should we do if we suspect a cyberattack?
- Disconnect affected devices
- Notify your IT support
- Document what happened for further investigation
10. How can we secure mobile devices used for work?
- Require screen locks
- Enable remote wipe
- Avoid public Wi-Fi for sensitive tasks
11. What are the best practices for handling customer data?
- Limit access to data
- Encrypt sensitive information
- Avoid storing unnecessary personal details
12. How do we ensure secure remote access?
Use VPNs, enforce MFA, and restrict access to only necessary systems.
13. What is endpoint protection and do we need it?
It’s antivirus and threat detection software for devices. Yes, install it on all workstations.
14. How often should we review our cybersecurity practices?
Conduct a quarterly review and update policies as needed.
15. How do we create a simple incident response plan?
- List key contacts
- Define steps for containment and recovery
- Assign roles for communication
16. What should we include in a cybersecurity policy?
- Password rules
- Acceptable use
- Data handling
- Remote access
- Incident response procedures
17. How do we monitor for suspicious activity?
Enable logging on devices and review alerts from antivirus or firewall software.
18. What are the legal responsibilities if we suffer a data breach?
- Notify affected parties
- Report to authorities if required
- Document the incident
19. How can we reduce human error in cybersecurity?
- Simplify procedures
- Automate updates
- Reinforce training regularly
20. What affordable tools can help us stay secure?
- Use cloud-based security suites
- Password managers
- Backup services designed for small teams
How Cox Business Can Help
Cybersecurity doesn’t have to be overwhelming, even for small and midsize businesses. With the right tools, training and support, you can build a strong defense against today’s most common threats. Cox Business offers tailored solutions designed to help businesses protect their networks, secure sensitive data and stay resilient in the face of cyber risks. From reliable internet and managed Wi-Fi to advanced security services and expert guidance, we’re here to help you safeguard what matters most so you can focus on growing your business with confidence.
Cox Business offers a comprehensive suite of tailored cybersecurity solutions, including:
- Lightweight, cloud-delivered cybersecurity with minimal setup
- Automated, adaptive threat protection
- Integrated continuity and backup solutions
- Scalable managed, or co-managed, IT solutions and cloud services
- Proactive threat prevention, not reactive recovery
- Secure cloud backup and disaster recovery options
Why These Solutions Fit
- Stay Secure Without IT Staff
- Your business stays protected with virtually no setup or maintenance. Modern cybersecurity tools like cloud-delivered firewalls or all-in-one endpoint suites deploy instantly and are managed through simple online dashboards. They offer protections with no hardware or local IT setup required. This means fast, hassle-free defense across all devices.
- Scale Protection as You Grow
- Pay only for what is needed. Many solutions offer modular pricing—start with essentials like endpoint protection and firewalling, then layer on features like internet failover solutions, backups or secure access as your team and needs expand. This flexibility ensures you pay only for what you require when you require it.
- Remain Operational, No Matter the Disruption
- Stay running even during internet outages or security threats. Utilize features that block harmful websites network-wide, backup that allows for fast recover, or reliable internet failover (using LTE/4G or 5G) that kicks in automatically when your primary link drops without manual intervention to keep critical tools like POS systems, emails, and cloud apps functioning.
- Have Expert-Level Security Without Staffing Experts
- The option to go with a managed service provider (MSP) is available. Engaging managed services or conducting periodic security assessments empowers small businesses to identify vulnerabilities, implement multi-layer security and receive ongoing monitoring, all through outsourced expertise.
Downloadable Cybersecurity Checklist
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