Our customer, a packaging and transportation business with one physical office, a warehouse, and remote workers scattered across the U.S., was looking to replace its legacy on-premises Exchange and Windows server.
When the hardware and software neared the end of life, the internal IT team wasn’t excited to propose a huge capital expense to the business. They were further incentivized to make a change to improve their security, backup, and data recovery solutions after their cyber insurance company threatened to cancel their policy.
To sum it up, the customer had legacy on-premises equipment and software, a distributed workforce, a small IT department, an interest in collaboration solutions like Microsoft Teams, and the need for more robust and secure backup and recovery.
The Solution
Migrating from on-premises Exchange to Microsoft 365 offered the company functional advantages and the benefits of as-a-service delivery, including:
- End-user experience – Remote and distributed workforces received better, more seamless collaboration methods. The Microsoft Teams collaboration hub covers all the bases, from voice to video to chat.
- Security – With Microsoft 365 it was easy to contain employees’ profiles to control access using multi-factor authentication (MFA) and single sign-on (SSO). Automatic updates also made for a more secure environment.
- Compliance – Microsoft 365 met the company’s regulatory needs regarding access and aided in its cybersecurity posture.
- Scalability and Cost Savings – As a cloud-based
solution, Microsoft 365 updates automatically, and on-premises servers aren’t
needed to host email.
The Results
The company’s entire organization saw positive results from migrating to Microsoft 365, and the internal IT team saw a better use of its time and resources.
The Difference
Managed services simplified this packaging company’s move to the cloud.
MSPs like Cox Business help source, design, deploy, manage, and monitor the solution. We provide the expertise as a service, so businesses can take advantage of solutions like Microsoft 365 that the modern workplace demands.
