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Cox Digital Telephone: Lifeline

Lifeline is Cox’s discounted telephone service, available to those who qualify.


About Lifeline

The Lifeline program offers discounted telephone service to qualifying low-income customers, provided through select local telephone companies. Benefits include:

• Monthly discounts on a phone line with unlimited local calling
• Waived service deposit for the telephone line if you elect to receive free toll blocking/restriction
• Waived End User Common Line (EUCL) fees

Lifeline provides local telephone service for $10.27 per month, a monthly savings of $15.72 which includes a waiver of the FCC Access Charge.


How to Get Lifeline

Fax or mail a completed Lifeline Telephone Application and provide proof of eligibility. If your application is approved and you are a current Cox customer, discounts will begin to apply to your bill

If you do not have Cox telephone service:

• Sign up for Cox telephone service in the name of the Lifeline applicant by visiting a Cox Solutions Store or order online or by phone.

• Mail or fax your approval application and documentation.

Find Out If You Qualify

Qualification for Lifeline requires that your primary residence be within the program's state and that you either have gross annual income at or below the program's established income thresholds or participate in the following public assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP – Food Stamps)
  • Federal Public Housing Assistance (Section 8)
  • Medical Assistance (Medicaid)
  • Supplemental Security Income (SSI)
  • Veterans Pension & Survivors Pension benefit
  • Household income at or below 135% of the Federal Poverty Guidelines

Alternatively you may qualify if your household gross annual income does not exceed the values in the following table.

Household Size Per Person Maximum Annual Income
1 $16,389
2 $22,221
3 $28,053
4 $33,885
5 $39,717
6 $45,549
7 $51,381
8 $57,213

For each additional person over 8, add:  $5,832


How to Apply

Complete Digital Application Complete Digital Application

Or, print and complete the Lifeline Application and Household worksheet forms:


Lifeline Telephone Application (PDF)

Lifeline Household Worksheet (PDF)


Lifeline Telephone Application (PDF)

Lifeline Household Worksheet (PDF)

Upon completion, please mail both forms to:

Cox Communications, Inc.
Attention: Lifeline Services
6301 Waterford Blvd, Suite 200
Oklahoma City, OK 73118
Fax: 877-873-9077

Standard Service Activation (Line Connection) Charges Apply to Lifeline Customers.




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