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Cox Homelife

A smarter way to keep an eye on your home

Introducing Cox Homelife – our new smart home service that helps you stay connected to what’s happening around the house. The Homelife camera lets you check in on your home, see who’s at the door and control it all from your smartphone. And it’s all powered by the superior coverage of our Panoramic Wifi.

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Some exciting news is just around the corner. Sign up to get alerted about when we’re coming to your home.

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Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Thanks, check out our offers available at your home

First, let’s check your service location

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

First, check for our best offers available at your home

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Homelife plans & pricing

Build a smart home that works for you

With Homelife you can keep an eye on things at home with HD Cameras and Continuous Video Recording. With Homelife Security, get peace of mind with 24/7 professionally monitored security plus the conveniences of a smart home. Compare plans

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Let's update your services together

There's only one step to update your services - chat with us.  A dedicated team member will help add services or update your plan to create a new package that has everything you need. Be sure to have your Cox PIN and SSN on hand so we can verify your account.  

Live chat available: Monday - Friday, 9 am - 9 pm ET and Saturday - Sunday, 11am - 8 pm ET

Homelife availability

We're sorry, Cox Homelife is not available at your address.  Shop special offers and save on other popular Cox services.

Shop eligible offers

Upgrade your Homelife plan & equipment

Give your smart home a boost

Protect your home with the total security package. Upgrade to Homelife Security to stay safe from floods, fires, break-ins and more with 24/7 professional monitoring. You can also make your smart home more connected by adding equipment like smart plugs, smart LED light bulbs and more.

Additional Homelife smart devices

Give your smart home a boost

Make your day-to-day easier by adding equipment like smart plugs, locks, motion sensors and more. Plus, you’ll have the option to add extra services to your package.

Homelife features & benefits

See everything Homelife has to offer

Tap into a host of ways to monitor and stay connected to your household—from wherever you might be.

Build your smart home around your needs

From pets to packages and more, you’ll be able to customize your set-up to know exactly what’s happening in and around your home.

Never miss a second

With Continuous Video Recording, Homelife can capture and replay every moment on up to four cameras. Plus, you can connect up to six cameras total and monitor exactly what you need—indoors and outdoors.

A stronger connection across your home

Devices like Contour TV or the Contour Stream Player also let you use voice commands to manage your devices. Just tell your Contour Voice Remote something like "Show me the front door,” and you’ll see your Homelife camera right on your TV.  See more commands

Home is in your hands

When it comes to controlling your Homelife Smart Home or Security system, you have a few options—including our easy-to-use apps, the Contour Voice Remote and the Security touchscreen control panel (Homelife Security only).

Smart home equipment

Homelife smart home equipment​

Our new Homelife service brings together the power of Panoramic Wifi with our dynamic HD Cameras. Plus, we’ve partnered with select brands so you can also control popular smart home devices you may already own. View our full list of devices

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Exclusively powered by Panoramic Wifi

Homelife smart home is only available to customers with Panoramic Wifi—our safe and secure option for wall-to-wall internet coverage. Our Gateway combines a modem and router for maximum performance, so you’ll be ready to get the most out of your smart home. Learn more about Panoramic Wifi

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Get the full picture

The HD Camera will be the eyes and ears of your smart home. With a wide field of view, two-way audio and Continuous Video Recording, you can see more of your home, whenever you need to. Plus, we’ve made getting started simple with our DIY installation option, EasyConnect.

Homelife Security equipment

Add additional devices like door locks, thermostats and smart plugs to make your home even smarter and safer—and your life easier. Additional devices can be paid for all at once, or in four easy payments. And if you add Continuous Video Recording, you can capture and play up to 10 days of recorded video.

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Getting started with Cox

The perks to picking your plan

  • We’re here to chat while you choose a plan and will still be here after you’ve picked one out. We’ve got your back 24/7.

  • Get the exact same price when you shop online, by phone or in-store.

  • The base equipment you need to get started is included in your Homelife Security package. (With qualifying credit and a 2-year term agreement.)

  • Kick back and relax. We’ll send a trained technician to find the best setup for your security system, hook everything up and answer any questions you have about Homelife. (Homelife Security only).

Cox Homelife FAQs

Your questions answered

Our new Homelife smart home service is controlled through the Cox Panoramic Wifi app, which can be used to view the HD camera and settings.  You can download the Panoramic Wifi app free from your Apple or Google Play app store.


The Cox Homelife app makes it easy to control all your Homelife Security devices and service whether you’re at home or away. You can set your alarm system, view camera feeds and control all your connected devices from virtually anywhere. You can download the Homelife app free from your Apple or Google Play app store.


Homelife Security customers can also use their Homelife touchscreen control panel to set their alarm system, communicate with emergency response teams, view video feeds, and monitor and control their connected devices.

The Cox Homelife smart home service is self-monitored.  Cox Homelife smart home is not professionally-monitored, but gives customers the opportunity to keep an eye on their home.
 

Cox Homelife Security offers 24/7 professionally monitored security from award-winning UL-listed CSAA Five Diamond certified monitoring center. Cox Homelife Automation is not a monitored home security system and includes home automation services only; Cox Homelife Security is required for professional monitoring services for intrusion, smoke/fire and related system components.

Our new Homelife smart home service works with HD cameras that provide two-way audio, which must be purchased separately.  We’ve also partnered with select brands so you can also control popular smart home devices you may already own. View our full list of devices here.

Cox Homelife Security offers a variety of smart devices that can be connected to your Homelife Security system including HD cameras, Smart Door Locks, Smart LED Light Bulbs, Smart Plugs and more. All Homelife Security devices can be easily and conveniently controlled from the Homelife app, no matter where you are.

Please note: Cox Homelife Security and Cox Homelife Automation equipment is not compatible with our new Homelife smart home service.

Cox Homelife cameras allow you to monitor your home anytime, from almost anywhere. Our Homelife cameras can be used indoors or outdoors and provide motion alerts.  The cameras can also be viewed on your TV using the Voice Remote with your Contour TV or Contour Stream Player service.   Up to 6 cameras can be purchased for our Homelife services.


Continuous Video Recording (CVR) lets you record motion detection 24 hours a day and check recorded video footage from up to 10 days ago.  CVR is included with Homelife smart home service, and available for an additional charge with Homelife Security.

Yes, you can talk and listen through the HD camera with our new Cox Homelife smart home service. The Homelife Security camera does not have two-way audio.

Yes, the Homelife app can be used by anyone in the home who has been given your Homelife username and password. There is no limit to the number of mobile devices or tablets you can use to monitor and control your Homelife Security system.

EasyConnect self installation is available and recommended for our new Cox Homelife smart home system.  We'll guide you through the installation in the Panoramic Wifi app.  Professional installation is also available if needed, for an additional charge.


Professional installation is required for Homelife Security, our professionally monitored security service.

Every Homelife Security customer has their system professionally installed by one of our trusted, expert technicians. Timely, respectful of your home, and offering world-class workmanship, Homelife technicians are there to ensure your installation experience is quick and easy. Your technician will also provide a complete walkthrough of your Homelife Security system so that you know exactly what you’re getting, how your Homelife Security system works, and how you can use Homelife to make your home safer, smarter and more efficient.

Homelife Security services require professional installation. During checkout, you’ll be able to select an available date and time for our tech to install your equipment. If the only available dates are further out, don’t worry, we’ll contact you later if anything sooner becomes available. Our standard Homelife Security installation fee is $100.00.

Yes. We want you to have the services that fit your needs, so you always have the option to change your package. This can easily be done online, or by contacting our Cox Customer Care team. We’ll do our best to get you what you need as fast as possible.

Your bill will reflect three kinds of charges: the base price, any additional monthly services you’ve chosen and local taxes/fees. You should only see equipment charges on your bill if you’ve chosen the four easy payments option to purchase additional equipment.
 

Please note: the four payment plan available to customers with qualifying credit.

A 24-month service agreement is only required on our professionally monitored Homelife Security service in order to receive a starter kit at no cost.

Homelife is available to residential customers in select Cox services areas. To use Homelife, you’ll also need a high-speed Internet connection which isn’t included with your Homelife plan.

Panoramic Wifi is required for our Homelife smart home service, however, it is not required for Homelife Security.

Homelife smart home service does not include equipment. You must purchase cameras from Cox to use the service. We’ve also partnered with select brands so you can also control popular smart home devices you may already own. View our full list of devices here.


We offer additional Homelife Security devices for purchase, including smart plugs, thermostats, sensors and more.  You can purchase up to six cameras for either of our Homelife services.


Please note:  equipment is not compatible between our Homelife and Homelife Security packages


During the checkout process, you’ll be able to purchase any additional equipment that you need. We want to help you to get the equipment that you need so we offer the option to pay in full for your equipment during checkout or to divide the charges into four easy payments. If you ever need to add equipment later, just reach out to us and we’ll help.


Please note: the four payment plan available to customers with qualifying credit.

For Homelife smart home service, you may cancel services at any time with no penalty.
 

If you cancel your Homelife Security services during your term agreement, in some cases, you’ll be charged an early termination fee (ETF). The ETF is determined by how many remaining months there are on your term agreement. However, if you cancel your services during your first 30 days of service, you won’t be charged an ETF. Additionally, if you move during your term agreement period and Cox services are not available at your new address, you won’t be required to pay an ETF.

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A note about pricing

Offers expire 09/26/22 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No term agreement" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.

Homelife eligibility

Cox Homelife smart home service plan is not a monitored home security system and includes home automation services only; Cox Homelife Security service plan required for professional monitoring services for intrusion, smoke/fire and related system components.

About Homelife Security equipment

Homelife Security Equipment Starter Kit (2 window/door sensors, 1 motion sensor, and 1 HD camera) and Touchscreen equipment rental included with 2-year term agreement and qualifying credit. Early termination fees apply with 2-year term agreement. Touchscreen remains property of Cox and must be returned to Cox upon terminations of service to avoid additional charges. Standard install fee ($100.00) applies for most installations, rate may vary for nonstandard installs. Local ordinances may require an alarm user permit or external lock box. Las Vegas customers will incur an additional monthly verified response fee (currently $4.00/mo.). Advertised rate includes monthly recurring service charges but excludes installation, additional equipment, taxes, trip charges and other fees. Subject to credit approval.  A high-speed Internet connection is required. Homelife Security services subject to Homelife Security Service Agreement.  

About Homelife smart home features

Cox Homelife smart home service plan requires Panoramic Wifi and compatible equipment purchase. Includes continuous video recording on up to four cameras. Homelife Automation and Homelife Security equipment not compatible. Includes EasyConnect self-install: https://www.cox.com/residential/learn/easy-connect.html; additional fee may apply for technician visit after failed self-installation. Advertised rate includes monthly recurring service charges but excludes professional installation, equipment, taxes, trip charges and other fees. May be subject to credit approval.

About Homelife Security features

Certain advertised features may require Homelife Security service plan and additional equipment purchase.

*See 30-Day Money-Back Guarantee terms and conditions.

*30-day money-back guarantee

See 30-Day Money-Back Guarantee terms and conditions.

Alarm licenses

Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC – Alarm Lic. #18141-0 & ROC Lic. #310876; Arkansas, LLC – Lic. #E 2014 0026 & #CMPY.0002278; California, LLC – Alarm Lic. #7196 & Contractor’s Lic. #992992; Connecticut, LLC – N/A; Florida, LLC – Lic. #EF20001232; Georgia, LLC – License: Bryan David Melancon #LVU406595; Idaho, LLC – Lic. #024933; Iowa, LLC – Lic. #C121646 & #AC268; Louisiana, LLC – Lic. #F 2006; Nebraska, LLC – Lic. #26512; Nevada, LLC dba Cox Homelife – Lic. #78331; Ohio, LLC – Lic. #53-18-1671; Oklahoma, LLC – Lic. #2002; Rhode Island, LLC – Lic. #9314; Kansas, LLC – Topeka Lic. #109 & Wichita Lic. #2015-36492; Virginia, LLC – DCJS Lic. #11-7776 & DPOR Lic. # 2705164725