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Max is Here!

May 24, 2023

Max, which launched May 23, 2023, is an enhanced streaming platform from Warner Bros. Discovery with 35,000 hours of content, more than twice that of HBO Max for the same price. Max brings HBO Max’s can’t-miss programming and movies, with fan-favorites from Discovery’s real-life entertainment together to offer a complete viewing experience for every member of the household.


Max is the streaming destination for HBO with a dedicated homepage experience, along with Max Originals, Warner Bros. films, the DC universe, the Wizarding World of Harry Potter, and best-in-class unscripted programming across food, home, reality, lifestyle, true crime and more from leading brands like HGTV, Food Network, Discovery Channel, TLC, and ID, all in one place. Whether you know exactly what you want to watch or you’re in the mood to explore, Max will help viewers find the right content at the right moment so they can click play faster.



With the world’s best stories for every mood and every version of you, Max expands personalization beyond just the homepage, offering a differentiated and enhanced experience for every user across the whole service. Users can also personalize their experience and embrace their fandom by customizing their profiles using a collection of more than 350 beloved iconic characters across Warner Bros., HBO, Max Originals, TLC, HGTV, Food Network, and more.


Max also brings a more prominent kids experience, introducing a default kids profile for new subscribers along with accompanying parental controls, and an expansive offering of kids content, including dedicated hubs for Cartoon Network kids programming and Sesame Workshop.


Enjoy the Max app, HBO Channels live and On Demand on Cox Contour. It's all included for one great price. Already an HBO Max subscriber? You have Max! Sign in to start streaming today.



If I have HBO/ HBO Max, do I now have Max?

Yes! If you previously logged into the HBO Max app, simply use the same username and password to log into Max. All profiles and watch history should automatically carry over.

The Max app will have the HBO Max movies and series that you already love, plus an expanded catalog with new favorites in genres like true crime, documentaries, food, home, life>


How do I access/sign in?

Contour and Contour Stream Player will seamlessly update as of May 23rd.  If you had HBO Max installed on a mobile device, one of two things will happen: 1) HBO Max will automatically update to Max, or 2) When you open HBO Max, you’ll be prompted to download Max.

If you never logged into the HBO Max app, you will have to set up your account for the first time. It will be easy - use your Cox user ID and password to log in to the app on Contour, Contour Stream Player, or other supported devices.


Can I still use the HBO Max app now that the Max app has launched?
As of May 23rd, the HBO Max app will become Max and you will be directed to log into Max on Contour, Contour Stream Player, and all your favorite devices.


How does a new customer sign up for Max?

You can add Max to your video or internet package by visiting Cox.com/myaccount. You’ll then use your Cox user ID and password to log into Max on Contour, Contour Stream Player, and other supported devices.


With a Max subscription with Cox, you will have

Just say “Max” into your Contour Voice Remote to watch live or On Demand . You can also search by show, movie or actor/actress.

(Some plans may not include HBO channels and/or HBO On Demand.)


What’s new in the Max app?

You will find several new, enhanced features in the Max app.  Easier sign in, an automatic kids profile, a profile PIN option for adults, and exciting new programming categories like food, travel, home, and more!

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