1. Take inventory. Before you call us, note all of your Homelife Security equipment. Download printable inventory form
2. Pro or self-uninstall. Decide if you’d like to uninstall the equipment yourself or have a tech come to your home and uninstall the equipment for $99. What’s covered? Uninstall link here
3. Understand your new home. We’ll need to get some important info about the home you’re moving to before we schedule your install. Discuss these and any other concerns with your Cox sales representative:
   a. Is your new home larger than 4,000 square feet? If so, we’d like to send a Professional Security Consultant to your home to ensure proper coverage
   b. Does your new home have an existing security system? If so, our installer will need to know
   c. Will you be mounting any cameras outside? If so, there’s an additional charge for outdoor installation of cameras
4. Transport equipment. You’ll be responsible for moving all your equipment to your new home, including your Touchscreen Control Panel and any cords, brackets or other accompanying supplies. If equipment is incomplete or damaged, additional charges may apply
5. Review City Ordinances. If moving to a different city or county, you may be required to obtain a new/different Alarm user Permit. Click here for Homelife ordinances by state.

What’s covered with Professional Uninstall:

All Homelife-installed equipment is removed from their installed locations using appropriate tools to avoid damaging the equipment

What’s not covered:

• Uninstallation of non-Homelife (pre-existing) security devices
  
• Re-installation of previous equipment replaced with Homelife devices such as thermostats and door locks

*Homeowners are responsible for filling holes left by screws or touching up paint following the removal of mounted devices.