Moving outside your area

moving outside your area

Moving far, keeping your service

If you’re moving to a different Cox market, here’s some info to keep in mind when planning your move:

A new Homelife Service Agreement must be signed, as the agreements are specific to each state Cox operates in. You don’t have to commit to another 24-month term. You may request a month-to-month term agreement
If you disconnect at one address and don’t reconnect at a new Cox-serviceable address within 15 days, you may be subject to Early Termination Fees from your current Homelife Service Agreement
You must have high speed Internet connection at your new home before, or during the same appointment as, your Homelife installation
The move process for Homelife is essentially a new install. This might take around 4 hours to complete, but varies depending on the equipment being installed, the size of the home, and other factors
Any security equipment that existed in the home prior to Homelife being installed is not eligible for transfer