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CONVERGE | Technology

Cox Celebrates 1 Million Contour Customers

May 04, 2018

We are celebrating a major milestone at Cox Communications. Click to read more!  The number of Cox Contour customers has grown even faster than expected, surpassing the 1 millionth customer milestone in less than two years! The continued success of this game-changing video platform gives everyone at Cox, and Cox customers, reason to celebrate.

The One Millionth Customer

The lucky 1 millionth customer is a sweet family of four from San Diego, California. They won a free year of Cox Television and Internet service, a trip to Disneyland and a gift basket full of Disney swag for their kids. Don’t worry – we will post the prize reveal video soon!

Why Contour is so Popular

If customers use it, they’re less likely to lose it. Since launch, Cox Contour customers enjoy using it often and are churning at a significantly lower rate – almost 20 percent lower! Most Contour customers report using the Voice Remote weekly, indicating that this feature far exceeded their expectations. Also, most Contour customers use On Demand at least once a month. Whether customers want to watch a single episode or go for a binge-watching marathon, Contour has them covered with access to more than 70,000 assets available On Demand. In fact, Contour includes more movies than Netflix, Hulu, AT&T, Centurylink, Dish and Direct TV.

Check out the infographic below for more info on how Cox reached 1 million Contour customers!

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