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Forgot My Cox User ID

Account Information

What information would you like to use to find your account?

Account search selection
Search for account by phone number

To retrieve your User ID via phone, we can text a verification code to a mobile phone number or call a land-line phone number on your account.

Search for account by address

My Address

Which phone number should I use?

Enter a phone number associated with your account. We can send a text message to a mobile number or call a landline phone.

Where can I find my service address or PIN?

Find your service address and Cox PIN in the top right corner of your Cox bill.