Power LED | On | None. The modem is powered on. |
Off | No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button on the back of the modem to ensure it is turned on. |
Downstream LED | Solid Blue | None. Multiple downstream channels are in use. |
Blinking Blue | None. Negotiating multiple downstream bonded channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. |
Solid Green | None. One downstream channel is in use. |
Blinking Green | None. Scanning for downstream channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. |
Upstream LED | Solid Blue | None. Multiple upstream channel is in use. |
Blinking Blue | None. Negotiating multiple upstream bonded channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. |
Solid Green | None. One upstream channel is in use. |
Blinking Green | None. Scanning for an upstream channel. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. |
Off | No upstream channels are in use. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. |
Online LED | On | None - the modem is online |
Blinking | None - the modem is registering a connection |
Off | The modem is offline. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact us. |
LAN 1 2 3 4 LEDs | Green | None. A device is connected to the Ethernet port and is using 1 Gbps LAN speed. |
Amber | None. A device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed. |
Blinking | None. Data is being transferred over the Ethernet connection. |
Off | No device is connected or the device is disabled. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact us. |
USB 1 2 LEDs | Off | No device is connected. |
Solid Green | None. USB network attached storage device or media server is connected. |
Blinking Green | None. Reading or writing to a USB device. |
WLAN LED | Off | WiFi is not enabled. Press the WLAN button on the back of the modem to ensure WiFi connectivity is enabled. |
Blinking | None. Data is being transferred over the WiFi connection. |
On | None. WiFi is enabled. |
WPS LED | Blinking | None. WPS is in discovery mode. |
On | None. WPS configuration is successful. |