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Zoom 5352

Details




Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150



Front View

Front View of the Zoom 5352Click to enlarge.


After the cable modem is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.




Back View

Back View of Zoom 5352 modemClick to enlarge.


The Zoom 5323 has the following ports available on the back of the WiFi modem.

  • POWER ON / OFF - Turns the modem / router on and off.
  • CABLE - Connects to the cable wall outlet.
  • ETHERNET - Provides internet access to a single device. Only one port is active at a time.
  • RESET - Use this button in the unlikely event that you want to restore the default factory settings.

The RESET button is for maintenance purposes only.




MAC Address

MAC Address of 5352Click to enlarge.



 MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

Lights on the Zoom Motorola 5350
 

The modem lights indicate the current status of your WiFi modem. To troubleshoot any connection problems, use the table below.
 

Modem LightStatusProblem
PowerOffNo power - Verify all cable connections and try resetting the modem.
Solid GreenNone

DS

(Downstream)

Blinking GreenScanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection established on one channel
Solid BlueNone - operating on more than one channel (downstream bond mode)

US

(Upstream)

OffUpstream channel is inactive - Verify all cable connections and try resetting the modem.
Blinking GreenScanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid GreenNone - connection established on one channel
Solid BlueNone - operating on more than one channel (upstream bond mode)
ONLINEOffNo connection - Verify all cable connections and try resetting the modem.
Solid GreenNone - modem is operational
LINK 1 - 4OffNo Ethernet link detected
Blinking GreenNone - data is flowing
Blinking AmberNone - data is flowing
Solid GreenNone - connected to 10 or 100 Mbps
Solid AmberNone. - connected at 10 or 100 Mbps
WPSOffNo WiFi client associated with the cable modem via WPS - Enable WiFi.
Blinking GreenNone - WPS is in discovery mode, (LED blinks for up to 2 minutes)
Solid GreenNone - WPS configuration is successful
WLANOffWiFi disabled - Enable WiFi.
Blinking GreenData flowing
Solid GreenNone - WiFi is enabled

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