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Zoom / Motorola 5352

 

Details

     

Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Preferred 100

   

Front View

Front View of the Zoom 5352Click to enlarge.


 After the cable modem is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

     

Back View

Back View of Zoom 5352 modemClick to enlarge.

 

The Zoom / Motorola 5323 has the following ports available on the back of the WiFi modem.

  • POWER ON / OFF - Turns the modem / router on and off.
  • CABLE - Connects to the cable wall outlet.
  • ETHERNET - Four ports to connect to the Ethernet port on the computer or home network.
  • RESET - Use this button in the unlikely event that you want to restore the default factory settings.

The RESET button is for maintenance purposes only.

     

MAC Address

MAC Address of 5352Click to enlarge.

 
 MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

Lights on the Zoom Motorola 5350
 

The modem lights indicate the current status of your WiFi modem. To troubleshoot any connection problems, use the table below.
 

Modem Light Status Problem
Power Off No power - Verify all cable connections and try resetting the modem.
Solid Green None

DS

(Downstream)

Blinking Green Scanning for downstream channel - Verify all cable connections and try resetting the modem.
Solid Green None - connection established on one channel
Solid Blue None - operating on more than one channel (downstream bond mode)

US

(Upstream)

Off Upstream channel is inactive - Verify all cable connections and try resetting the modem.
Blinking Green Scanning for upstream channel - Verify all cable connections and try resetting the modem.
Solid Green None - connection established on one channel
Solid Blue None - operating on more than one channel (upstream bond mode)
ONLINE Off No connection - Verify all cable connections and try resetting the modem.
Solid Green None - modem is operational
LINK 1 - 4 Off No Ethernet link detected
Blinking Green None - data is flowing
Blinking Amber None - data is flowing
Solid Green None - connected to 10 or 100 Mbps
Solid Amber None. - connected at 10 or 100 Mbps
WPS Off No WiFi client associated with the cable modem via WPS - Enable WiFi.
Blinking Green None - WPS is in discovery mode, (LED blinks for up to 2 minutes)
Solid Green None - WPS configuration is successful
WLAN Off WiFi disabled - Enable WiFi.
Blinking Green Data flowing
Solid Green None - WiFi is enabled


 

Manufacturer Resources

For more detailed technical information on the Zoom / Motorola 5352, use the resources below.

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