Wireless 4K Contour Stream Player

Solution

Arris Xi6 MOCA and IP HD Receiver front view


Receiver Capabilities HD Capable 4K Compatible RF Remote Capable Supports up to a 30-minute pause, rewind, and fast forward of live TV Not compatible with external hard drive	Guide Version Contour or Contour Stream Player

Receiver Capabilities

HD Capable

4K Compatible

RF Remote Capable

Supports up to a 30-minute pause, rewind, and fast forward of live TV

Not compatible with external hard drive

Guide Version

Contour or Contour Stream Player

Notes:

Cox does not currently offer 4K programing. If you have a compatible 4K TV, then you can access 4K content through the Netflix and YouTube apps.
Ensure the TV has the most recent firmware to ensure 4K capability. Refer to the TV manufacturer to verify the firmware and upgrade as needed if 4K content is not functioning correctly.
Like with any other Cox receiver, using content or apps identified as Internet in the guide count toward data usage. Linear content, commonly referred to as live channels or non-subscription On Demand, does not count toward data usage. See Understanding Data Usage for more information.

Installation Process

Use the guide below for instructions on how to connect this receiver to a TV.

The Panoramic Wifi Gateway must be installed and the internet working prior to connecting the receiver.

Wireless 4K Contour Stream Player Connection Guide (PNG)

Top View

As pictured above, the top view shows the Contour logo with the power indicator light directly below the logo. The table below describes the LED power indicator status on the receiver.

LED State	Definition
No light	The receiver is OFF or in power save mode
Slow blink	The receiver may be booting but no failure exists
Double blink	Warehouse Only: Code download or receiver update but no failure
Rapid blink	An error has occurred
Solid ON	The receiver is ON and in normal operation

Back View

Arris Xi6 MoCA and IP HD receiver back panel diagram showing ethernet port, HDMI ports, and power.

From left to right, review the table below for a description of the connection ports.

Color	Symbol	Description	Active
Yellow	Three dots in a triangle	Ethernet Port	Yes
Grey	HDMI In	HDMI In	No
Blue	HD to TV	HDMI Out	Yes
Red	Line with three dashes below	Power Connection	Yes

Bottom View

Image of bottom of device

The following is located on the bottom of the device.

Product Serial Number
Device Mac
Ethernet Mac
WiFi Mac
Model Number
WPS link button

Note: The WPS link button has two white arrows pointing inward on the button.

Dimensions

Height: 0.91"
Width: 5.11"
Depth: 5.11"