Use the table below to determine the action to take based on the function you wish to perform using My WiFi
.Note: Based on your device, you may be able to view Network Settings for 2.4 GHz and 5 GHz Primary and Guest Networks. Not all modems support both 2.4 GHz and 5 GHz bands. The steps outlined below are based on viewing or changing the SSID and password of the primary network; however, the same steps can be applied to view or change the SSID and password of the guest network.
|View the SSID|| |
From the Network Settings tab, the SSID is located in the Wireless Network Name (SSID) field as displayed in the image below.
|Change the SSID|| |
Important: Before changing the SSID, be aware that you must reconnect all of your devices to the network using this new SSID.
Complete the following steps.
|View the Password|| |
The Wireless Password field displays the password and provides the option to Hide Password as shown below.
|Change the Password|| |
Important: Before changing the network password, be aware that you must reconnect all of your current devices to the network using this new password.
Note: The view and change password functionality may not be available for all WiFi modems. If the functionality is not available, refer to Finding Your In-Home WiFi Network SSID or Password.