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Using Call Return

 

Solution

To call the number of the last incoming call, complete the following steps.

Important: This service does not work on 800 numbers, 900 numbers, calls outside the specified service area, or on lines where Call Forwarding and some other call services have been activated.

1

Lift the handset and listen for dial tone.

2

Press *69 or on a rotary dial phone dial 1169.

Result: A recorded voice gives you the phone number of the last incoming call and asks if you want to use call return.

3

Follow the voice instructions to return the call.

Note: If the other phone is busy, you will hear an announcement and Call Return will redial the number for up to 30 minutes. A special call back ring alerts when the line becomes free. Some phones may ring normally.

Canceling a Call Return if the Callback Number is Busy

Follow the steps below to cancel Callback.

1

Press *89 or on a rotary dial phone dial 1189.

2

Listent for the confirmation tone or announcement.

3

Hang up the handset.

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