Need to change your billing address on file with Cox? Learn how by following the steps below.
Your service address does not have to be the same as your billing address. Your service address is the street address where you receive Cox services. If you would like your bill sent to a separate address you can provide one to us.
- For the account holder's protection, authorized users cannot change the billing address.
- If the account holder has listed you on the account as an authorized user, then you can make a payment. The following tabs will not display for the authorized user: Recent Activity, View Statements, Bill Delivery Options, or View Bill Details.