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Updating Communication Preferences Online

Solution

Follow the steps below to update your phone numbers and /or email addresses associated with your account online.

1

In the Contact preferences section, click Communication preferences.
 

Image of Communication preferences link

2

From the Account contacts page, update the following information as appropriate and then click Save changes.

  • In the Primary email field, enter the desired primary email address.
  • In the Phone #1 field, enter the desired primary phone number.
  • In the Phone #2 field, enter the desired secondary optional phone number.

Notes:

  • The Primary email field and Phone #1 field are required.
  • If a phone number entered is a mobile number, click the drop-down menu on the right of the field and then select Mobile.
  • To add a third phone number, click Add an additional phone number.
  • To add an additional email address, click Add an additional alternate email.

    Image of Account contacts page

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